The Hanover Insurance Group – Treatiing your loyal long time loyal customers as humans in the claims process following a difficult life disrupting incident. Especially when it involved a no fault clear liability auto accident. Unfair deceptive claims practices vs putting your insureds at preclaim condition is unacceptable

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Treatiing your loyal long time loyal customers as humans in the claims process following a difficult life disrupting incident. Especially when it involved a no fault clear liability auto accident. Unfair deceptive claims practices vs putting your insureds at preclaim condition is unacceptable

What is most positive about the culture and environment at your company?

People
Environment review

What makes you most happy at work?

Working with a great group of people and making an impact to the business.
Outlook review

Briefly describe your overall experience at your company

It is awful, dreadful, i can't stand going there everyday.
Review from Customer Support Dept

Briefly describe your overall experience at your company

It's a positive place that adapts to all sorts of challenges.

What does the leadership team need to get better at?

Leadership makes open ended promises and then does not deliver.
Leadership review

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