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The people I directly work with everyday
What makes you most happy at work?
I get a paycheck every two weeks
What are some of the best things about your team?
They are always will to help
What did you like most about the interview process?
It was virtual and relaxed
Why do you feel undervalued and what would make you feel better about your compensation?
I feel extremely undervauled. I have quite a bit of experience but my pay is the same as someone brand new to the industry, experience and doing the job correctly and accurately should matter for pay and promotions, not how may lines of buisness a customer service rep can sell.
What does the leadership team need to get better at?
Listen to your employees, if an employee has a good idea that could improve their department, voice it to the higher ups. Push for higher pay for the customer service dept. The amount of work vs the pay is so out of touch, if we are bringing in new lines of buisness, we should get that commission.
Other Employee Reviews for The Hanover Insurance Group
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