The Hanover Insurance Group Senior Customer Service Manager Salaries in Lansing, MI | Comparably
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The Hanover Insurance Group Senior Customer Service Manager Salaries in Lansing, MI

The average The Hanover Insurance Group Senior Customer Service Manager in Lansing, MI earns an estimated $85,094 annually, which includes an estimated base salary of $75,031 with a $10,064 bonus. The Hanover Insurance Group's Senior Customer Service Manager compensation is $14,800 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at The Hanover Insurance Group in Lansing, MI can range from $35,000 - $160,000.

In Lansing, MI, The Customer Support Department at The Hanover Insurance Group earns $14,069 more on average than the Admin Department.

Last updated a year ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$85,094
Average Compensation
$75,031
avg. base
$10,064
avg. bonus

Senior Customer Service Manager Salaries at The Hanover Insurance Group

In Lansing, MI, Senior Customer Service Managers earn $2,829 more than Customer Service Managers.

Customer Service Manager
$82k*
Technical Support
$70k*
$41k
* estimated salary

Compensation at The Hanover Insurance Group by Department

In Lansing, MI, The Customer Support Department averages $14,069 more than the Admin Department, and $17,744 less than the Operations Department

Operations
$88,240 Avg. total comp.
+$18k
Customer Support
$70,496 Avg. total comp.
Admin
$56,427 Avg. total comp.
-$14k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to The Hanover Insurance Group reported making $79,958, while the average male Senior Customer Service Manager at similar sized companies reported making $94,078.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Senior Customer Service Manager at companies similar size to The Hanover Insurance Group reported making $101,250, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $71,032.

How Senior Customer Service Managers at The Hanover Insurance Group Rate Their Compensation

The majority of Senior Customer Service Managers at The Hanover Insurance Group believe they're not compensated fairly. The vast majority (74%) of Senior Customer Service Managers at The Hanover Insurance Group are satisfied with their benefits. See more compensation ratings at The Hanover Insurance Group

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