The Michaels Companies Leadership Employee Reviews | Comparably
The Michaels Companies Claimed Company
We’re here for the Makers – and you can be too! Come be a part of a beloved, fifty-year-old brand that’s transforming to be more genuine and human for our customers. We work each day to be here for Makers no matter when, where or how they shop. A creative path, made by you read more
EMPLOYEE
PARTICIPANTS
476
TOTAL
RATINGS
4472
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The Michaels Companies Leadership Employee Reviews

What do you like best about the leadership team?

Not much no communication or quality training

everyone is great excepted the main manager at 1304

Seems like they're very helpful

They listen and involve all of us in improving our store.

Their responsive rate is high.

We all quit together. Now we need our w2 please

My store manager is relatable, personable, trustworthy, and hard working. I respect him immensely.

Jasmine treats us better than the company does

If not for leadership within my store I would never work Michaels.

Willingness to answer questions and show exactly what they mean

They practice what they preach and always look at the big picture.

they are amazing and like a second family

Everything we all get along together and work awesome together

They are usually positive, and like to recognize great effort when they see it.

At Michaels, I feel like a leader. Everyone who wants a part of leadership will soar in this company, you feel like you're personally growing and its so rewarding. Everyone works off of eachother and its so amazing to see that!

Review from Sales Dept

Very open minded and helpful to make sure i am supported

thoughtful and willing to listen to feedback

The manager is okay, but needs to be more proactive when it comes to wages, store appearance and customer service.

Review from Sales Dept

Great tips on what to do to run a great store

The district manager is a fair and reasonable man. I think he does a great job handing down some of the corporate decisions that aren't so easy for us to take.

What does the leadership team need to get better at?

Better training and better positive reinforcement instead of coaching notes when you don't get enough rewards signups and credit applications

Treating employees with respect and making them feel valued

mentorship vs constant negative comments

Everything about the leadership need to get better

Managing. Delagating. And being resoectful to new workers during Christmas rush.

A new store manager who is kind and understanding.

The leadership has promoted incompetence.

Communication and leadership ability overall to lead a team

Talking to people with respect and dignity. Nurturing people's talents and holding everyone to the same standard

They need to help and listen to their employees

Treatment of employees. More respect for older staff members.

communication & anger issues. Better help

Provide a safe working environment for cashier's. Pay competitive wages. Not expose works to strange chemicals which may or may not be toxic without any precautions due to store cleaning for COVID virus.

Provide safe environment for cashier's. Pay competitive wages. Not force employees to work around chemicals without explaining if they are safe or potentially toxic.

Lead by example, constructive criticism instead of harsh criticism, simple directive, better communication, and positivity from the Management Team. No seasonal flow is in the store due to Side counters being in the wrong places, wich displaces the customer perception of merchandise. Better energy.

Honesty. If you are going to tell someone they are on the right path and next for a promotion don’t pull someone from the same store into that promotion when they never worked for it but only got it because they were with the company long

The leadership needs to act more professional. The company needs to look into who is part of the leadership team and do background checks before position is granted.

Scheduling proper coverage for all departments and being willing to compromise for more hours when the workflow is demanding of it.

Review from Sales Dept

Actually leading, not promoting people who can't do their job.

Review from Operations Dept

consider the long term effects of decisions on the employees and not stock price

BOTTOM
20%

Leadership Scores are rated in the Bottom 20% of similar size companies on Comparably

Rated The Michaels Companies Leadership the Highest

  • Tenure - 1 to 2 Years
    +28%
  • Department - Customer Success
    +26%
  • Tenure - 2 to 5 Years
    +19%

Rated The Michaels Companies Leadership the Lowest

  • Department - Product
    -18%
  • Ethnicity - Other
    -13%
  • Experience - Over 10 Years
    -13%
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