


Diverse employees at The Michaels Companies have rated Environment, Happiness, and Work Culture as the highest categories they have scored
Women at The Michaels Companies have rated Environment, Team, and Work Culture as the highest categories they have scored
The Michaels Companies employees are -39% more likely to recommend The Michaels Companies as a great place to work
| 23% | Promoters |
|---|---|
| 15% | Passives |
| 62% | Detractors |
Working at The Michaels Companies is rated below average by 474 employees, across various culture dimensions. The Michaels Companies employees rate Environment highest among all categories, and think that CEO Rating and Compensation have the most room for improvement, putting The Michaels Companies’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Dallas. See below in detail how working at The Michaels Companies was rated by employees.
Overall Company Culture at The Michaels Companies is rated D
Last updated 16 days ago
The Michaels Companies ranks in the Bottom 20% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Out of 485 The Michaels Companies employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping The Michaels Companies improve their work culture.
| Positive Reviews | 71% |
|---|---|
| Constructive Feedback | 29% |
What is most positive about the culture and environment at your company?Co-workers are the most positive thing. Most of the customers are OK. But we get our share of entitled Karens.
What are some of the best things about your team?The only reason I've stayed (and this is echoed on most reviews I've read) are my co-workers. They try, they really try, but we're all burned out. But management doesn't care as they believe we're easily replaceable.
What did you like most about the interview process?The Store Manager at the time actually listened to me and cared
Why do you feel undervalued and what would make you feel better about your compensation?Michaels is consistently one of the lowest-paid retail establishments, especially for the amount of tasks we have to juggle and the very low staffing levels.
What would you improve about your company's interview process?They are so desperate for employees, because the reputation and the low pay, you are guaranteed a job if you are breathing because its next to inpossible to get a job candidate in the first place, and the few that do inteeview usually quit within a week, and often within hours of the first day.
What do your coworkers need to improve and how could you work together better?They need to be held accountable while at work and expected to complete tasks.
We’re here for the Makers – and you can be too! Come be a part of a beloved, fifty-year-old brand that’s transforming to be more genuine and human for our customers. We work each day to be here for Makers no matter when, where or how they shop. A creative path, made by you
| Headquarter | 3939 W John Carpenter Fwy Irving, TX 75063 United States of America |
|---|---|
| Website | www.michaels.com |
| Tel | 1-800-MICHAELS |
| Company Status | Private |
| Jobs | michaels.com/jobs |
| Social Sites |
The Michaels Companies competitors include Hobby Lobby and Jo-Ann Stores. The Michaels Companies ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how The Michaels Companies compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

The Michaels Companies has 50000 employees. 474 employees at The Michaels Companies have reviewed The Michaels Companies across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 16 days ago.
Overall, the 474 The Michaels Companies employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at The Michaels Companies are mostly dissatisfied with their total compensation at The Michaels Companies, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at The Michaels Companies are generally satisfied with their team. 474 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at The Michaels Companies are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at The Michaels Companies believe the environment at The Michaels Companies is positive. Most Participants believe the pace of work at The Michaels Companies is extremely fast. About 81% of the employees at The Michaels Companies work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at The Michaels Companies are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.


The prevailing opinion from employees about joining The Michaels Companies is that the company was very prepared on their first day. The Michaels Companies employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At The Michaels Companies 60% of employees think their department KPIs and OKRs are clear. Employees’ understanding of The Michaels Companies' KPIs and OKRs is essential for its success. Out of 10 The Michaels Companies employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 9 have said yes.
The Michaels Companies’s CEO Ashley Buchanan started in this role in 2020. Ashley’s approval rate is lower compared to CEOs at similar sized companies, putting Ashley in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Dallas. Ashley Buchanan’s employees rank The Michaels Companies in the Top 20% for Environment, in the Bottom 35% for Professional Development, and in the Bottom 35% for Team. Buchanan is generally unpopular with The Michaels Companies employees, but ranks especially low with employees in the Product department, and by employees with the company for Less than 1 Year and employees in the Marketing department. However, employees with the company for 1 to 2 Years have a slightly more favorable view of the CEO. When compared to The Michaels Companies’s competitors, Ashley Buchanan ranks below Hobby Lobby CEO David Green.
The The Michaels Companies Executive Team is rated a “D+” and led by CEO Ashley Buchanan, Executive Vice President of Global Sourcing Operations Philo Pappas, and Executive Vice President of Supply Chain & Information Technology Dennis Mullahy
Ashley Buchanan CEO / President
Ashley Buchanan serves as the CEO / President of The Michaels Companies.
Philo Pappas Executive Vice President of Global Sourcing Operations
Mr. Philo T. Pappas has been Executive Vice President of Global Sourcing Operations at The Michaels Companies, Inc.,... read more
Dennis Mullahy Executive Vice President of Supply Chain & Information Technology
Mr. Dennis A. Mullahy has been Executive Vice President of Supply Chain and Information Technology at The Michaels... read more
Stephen Jon Carlotti Executive Vice President of Marketing
Mr. Stephen Jon Carlotti, also known as Steve, has been an Executive Vice President of Marketing at Michaels Stores,... read more
Charles M. Sonsteby Former Vice Chairman
Mr. Charles M. Sonsteby, also known as Chuck, has been the Chairman of the Board of Directors at Darden Restaurants,... read more
Derrick C. Boegner Senior Vice President of Asset Management/Leasing
Mr. Derrick C. Boegner has been Senior Vice President of Asset Management/Leasing at Corporate Office Properties Trust... read more
William S. Barroll Senior Vice President of Asset Management/Leasing
Mr. William S. Barroll, also known as Bill, has been a Senior Vice President of Asset Management/Leasing at Corporate... read more
David L. Finch Vice President, General Counsel and Secretary
Mr. David L. Finch has been a Vice President and General Counsel at Corporate Office Properties Trust since January 2011... read more
Holly L. Shaskey-Platek Senior Vice President of Merchandise Operations
Ms. Holly L. Shaskey-Platek has been Senior Vice President of Merchandise Operations at The Michaels Companies, Inc.... read more
How much do people at The Michaels Companies get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at The Michaels Companies is $127,806, or $61 per hour, while the estimated median salary is $132,190, or $63 per hour.
At The Michaels Companies, the highest paid job is a Director of Sales at $250,460 annually and the lowest is a CS Rep at $35,671 annually. Average The Michaels Companies salaries by department include: Communications at $100,565, Finance at $92,590, Design at $95,625, and Business Development at $185,670. Half of The Michaels Companies salaries are above $132,190.
237 employees at The Michaels Companies rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 704 ratings) while 222 employees at The Michaels Companies rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 229 ratings).
Salaries contributed from The Michaels Companies employees include job titles like Developer and Media Buyer. Comparably data has a total of 0 salary records from The Michaels Companies employees.
Last updated a month ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $61k | $61k | 1st Percentile |
17th Percentile $100k | $100k | 17th Percentile |
33rd Percentile $132k | $132k | 33rd Percentile |
50th Percentile $187k | $187k | 50th Percentile |
67th Percentile $235k | $235k | 67th Percentile |
83rd Percentile $277k | $277k | 83rd Percentile |
100th Percentile $296k | $296k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at The Michaels Companies score the company 56/100 across various culture categories, placing The Michaels Companies in the Bottom 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at The Michaels Companies across various culture dimensions.
The Michaels Companies' PTO and Vacation policy typically gives 0-10 days off a year with 75% of employees expected to be work free while out of office. Paid Time Off is The Michaels Companies' 2nd most important benefit besides Healthcare when ranked by employees, with 25% of employees saying it is the most important benefit. The Michaels Companies' benefits and PTO Package averages to represent a less than $500 cash value per month.

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In 2019, The Michaels Companies applied for 17 H1B visas. Of the work permits applied for, 94% were approved.
The Michaels Companies has a total of 50000 employees
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
Operations | 43% | |
|---|---|---|
Sales | 29% | |
Marketing | 14% | |
Engineering | 14% |
Candidates By Location
Dallas | 29% | |
|---|---|---|
Warrington | 14% | |
Lansing | 14% | |
Rochester | 14% | |
Milan | 14% | |
Other | 14% |
What is The Michaels Companies address?
The Michaels Companies location is at 3939 W John Carpenter Fwy
Who is the CEO of The Michaels Companies?
The Michaels Companies CEO is Ashley Buchanan, their score by employees is 52
What is The Michaels Companies eNPS?
The eNPS for The Michaels Companies is -39
What is The Michaels Companies revenue?
The Michaels Companies revenue is $5B
What is the salary for Director of Engineering in The Michaels Companies?
Director of Engineering average salary in the US is 218k