The Michaels Companies Employee Reviews | Comparably
The Michaels Companies Claimed Company
We’re here for the Makers – and you can be too! Come be a part of a beloved, fifty-year-old brand that’s transforming to be more genuine and human for our customers. We work each day to be here for Makers no matter when, where or how they shop. A creative path, made by you read more
EMPLOYEE
PARTICIPANTS
476
TOTAL
RATINGS
4472
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The Michaels Companies Employee Reviews

Out of 485 The Michaels Companies employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping The Michaels Companies improve their work culture. The Customer Support team, with 88% positive reviews, reports the best experience at The Michaels Companies compared to all other departments at the company. The Product team offered the most constructive feedback, with 33% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Not much no communication or quality training

everyone is great excepted the main manager at 1304

Seems like they're very helpful

They listen and involve all of us in improving our store.

Their responsive rate is high.

What is the best part about your compensation package?

Compensation Reviews

Everything and Everything that is completely

Not important to me at this time.

The salary was the best part.

Benefits start almost day 1

Hospital visits are $100 and cheaper than going to an office visit if you have a lot going on.

What are some of the best things about your team?

Team Reviews

The only reason I've stayed (and this is echoed on most reviews I've read) are my co-workers. They try, they really try, but we're all burned out. But management doesn't care as they believe we're easily replaceable.

They are all very approachable and helpful

We stick together and get by against great reasons not to. We are all underpaid so we don't expect the world out of each other. Corporate is extremely out of touch with reality right now so we have to get by. Accommodating, kind, respectful for the most part. We help each other.

The different personalities and backgrounds

They're kind and fun to work with.

What is most positive about the culture and environment at your company?

Environment Reviews

Co-workers are the most positive thing. Most of the customers are OK. But we get our share of entitled Karens.

No Drama. We are all pretty much a team and easy to work with

Our local team. The culture is non-existent anymore but at least they pretend to care, the environment is what you make it. Mostly gray and hot.

Diversity is there and inclusion

Inclusion, our managers are the best.

What did you like most about the interview process?

Interviews Reviews

The Store Manager at the time actually listened to me and cared

Social type meeting in a relaxed environment of the classroom. Back then working for Michaels was awesome. The sign on the door that said rated a great place to work was a standout memory that no longer exists

My store manager is excellent. Thats all

Manager was straight forward on their expectations

Review from Sales Dept

It was open and allowed for personal experience, rather than professional experience.

What makes you most happy at work?

Outlook Reviews

My team and learning something new everyday.

My customers, receiving something they truly care about, back in a frame I assembled. They sometimes cry, I feel accomplished by doing meaningful things. That makes me happy.

Helping customers find what they need for their projects.

Completing tasks, seeing improvements in our work.

Working with or helping customers

What do you like best about your company?

Outlook Reviews

I enjoy the product that we sell

Review from Sales Dept

that it is a creative environment

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