TIAA Customer Service Manager Salaries in Charlotte, NC | Comparably
TIAA Claimed Company
Every worker deserves a secure retirement. For more than 100 years, we?ve delivered it for millions of people—and we're not done yet. Founded to help educators retire with dignity, today we're a market-leading retirement company fueled by world-class asset management. But we're not just another legacy financial services firm. We're fighting harder than ever before for our clients and the many Americans who need us. And we're hiring. When you work at TIAA, you're making a difference in the lives of our clients. We're always on the lookout for great people to become part of our coalition of champions and are committed to providing equal opportunity across all employment practices as we believe our employees have a right to a diverse and inclusive workplace. Join our team today in the fight to help more people to and through retirement. read more
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TIAA Customer Service Manager Salaries in Charlotte, NC

The average TIAA Customer Service Manager in Charlotte, NC earns an estimated $92,872 annually, which includes an estimated base salary of $81,713 with a $11,159 bonus. TIAA's Customer Service Manager compensation is $22,577 more than the US average for a Customer Service Manager. Customer Service Manager salaries at TIAA in Charlotte, NC can range from $32,000 - $200,000.

In Charlotte, NC, The Customer Support Department at TIAA earns $8,463 more on average than the Admin Department.

Last updated 13 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$92,872
Average Compensation
$81,713
avg. base
$11,159
avg. bonus

Customer Service Manager Salaries at TIAA

In Charlotte, NC, Customer Service Managers earn $2,805 more than Customer Service Managers.

Customer Service Manager
$90k*
Technical Support
$68k*
CS Rep
$47k*
* estimated salary

Compensation at TIAA by Department

In Charlotte, NC, The Customer Support Department averages $8,463 more than the Admin Department, and $8,427 less than the IT Department

IT
$74,569 Avg. total comp.
+$8k
Customer Support
$66,142 Avg. total comp.
Admin
$57,679 Avg. total comp.
-$8k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to TIAA reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to TIAA reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at TIAA Rate Their Compensation

The majority of Customer Service Managers at TIAA believe they're compensated fairly. 100% of Customer Service Managers at TIAA say they receive annual bonuses, and the vast majority (83%) are satisfied with their benefits. See more compensation ratings at TIAA

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