TIAA Senior Customer Service Manager Salary | Comparably
TIAA Claimed Company
Every worker deserves a secure retirement. For more than 100 years, we?ve delivered it for millions of people—and we're not done yet. Founded to help educators retire with dignity, today we're a market-leading retirement company fueled by world-class asset management. But we're not just another legacy financial services firm. We're fighting harder than ever before for our clients and the many Americans who need us. And we're hiring. When you work at TIAA, you're making a difference in the lives of our clients. We're always on the lookout for great people to become part of our coalition of champions and are committed to providing equal opportunity across all employment practices as we believe our employees have a right to a diverse and inclusive workplace. Join our team today in the fight to help more people to and through retirement. read more
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TIAA Senior Customer Service Manager Salary

The average TIAA Senior Customer Service Manager earns an estimated $77,277 annually, which includes an estimated base salary of $70,977 with a $6,300 bonus. TIAA's Senior Customer Service Manager compensation is $6,982 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at TIAA can range from $35,000 - $102,600.

The Customer Support Department at TIAA earns $8,614 more on average than the Sales Department.

Last updated a month ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$77,277
Average Compensation
$70,977
avg. base
$6,300
avg. bonus

Senior Customer Service Manager Salaries at TIAA

Senior Customer Service Managers earn $2,535 more than Customer Service Managers, and $6,334 less than Technical Supports.

Technical Support
$84k*
Customer Service Manager
$75k*
CS Rep
$63k*
* estimated salary

Compensation at TIAA by Department

The Customer Support Department averages $8,614 more than the Sales Department, and $1,754 less than the Engineering Department

Engineering
$124,561 Avg. total comp.
+$2k
Customer Support
$122,807 Avg. total comp.
Sales
$114,193 Avg. total comp.
-$9k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to TIAA reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to TIAA reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at TIAA Rate Their Compensation

The majority of Senior Customer Service Managers at TIAA believe they're compensated fairly. 100% of Senior Customer Service Managers at TIAA say they receive annual bonuses, and the vast majority (83%) are satisfied with their benefits. See more compensation ratings at TIAA

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