TicketNetwork Culture | Comparably
TicketNetwork is a provider of ticketing services for sports, concerts, theater etc. read more
EMPLOYEE
PARTICIPANTS
5
TOTAL
RATINGS
112

TicketNetwork Company Culture

TicketNetwork Culture

This score is derived from employee ratings & reviews
2.6/5
TicketNetwork's Overall Culture is rated D

Top Rated Culture Dimensions

TicketNetwork CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Donald Vaccaro TicketNetwork's CEO
Donald Vaccaro
43 /100

Diversity at TicketNetwork

Women at TicketNetwork

TicketNetwork eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 10%Bottom 10% of Similar Size Companies on Comparably

Recommend to a Friend?

-75

TicketNetwork employees are -75% more likely to recommend TicketNetwork as a great place to work

0%Promoters
25%Passives
75%Detractors

Working at TicketNetwork

Working at TicketNetwork is rated below average by 5 employees, across various culture dimensions. TicketNetwork employees rate Executive Team highest among all categories, and think that Perks And Benefits and CEO Rating have the most room for improvement, putting TicketNetwork’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Hartford, CT. See below in detail how working at TicketNetwork was rated by employees.

Overall Company Culture at TicketNetwork

D

Overall Company Culture at TicketNetwork is rated D

Last updated months ago

Bottom
20%

TicketNetwork ranks in the Bottom 20% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

TicketNetwork Employee Reviews

Out of 1 TicketNetwork employee reviews, 100% were constructive reviews with the goal of helping TicketNetwork improve their work culture.

0%
100%
Positive Reviews0%
Constructive Feedback100%

Constructive Feedback From TicketNetwork Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    More pay, equity, benefits, bonus

TicketNetwork Company Information

TicketNetwork Company Overview

TicketNetwork is a provider of ticketing services for sports, concerts, theater etc.

TicketNetwork Mission, Vision & Values

TicketNetwork Mission Statement

To be the most sought after secondary tickets market globally

TicketNetwork Vision Statement

To bring the experiences of a lifetime to our customers by providing a wide variety of broker, marketing, and other technology solutions.

TicketNetwork Values

  • Customer focus
  • Quality
  • Innovative ideas
  • Timely and discreet
Headquarter75 Gerber Rd. East
South Windsor, CT
United States of America
Websitewww.ticketnetwork.com
Founding Date2002
Tel(860)644-4000
Company StatusPrivate

TicketNetwork Competitors

TicketNetwork competitors include TicketCity, StubHub, Ticket Evolution, and Live Nation Entertainment. TicketNetwork ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how TicketNetwork compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    TicketCity's Logo
    TicketCity
    4.6/5
  2. #2
    StubHub's Logo
    StubHub
    4.7/5
  3. #3
    Ticket Evolution's Logo
    Ticket Evolution
    3.7/5
  4. #4
    Live Nation Entertainment's Logo
    Live Nation Entertainment
    3.2/5
  5. #5
    TicketNetwork's Logo
    TicketNetwork
    2.6/5

TicketNetwork Employees

5 employees at TicketNetwork have reviewed TicketNetwork across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 5 TicketNetwork employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at TicketNetwork are not very pleased with their total compensation at TicketNetwork, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at TicketNetwork are mostly dissatisfied with their team. 5 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at TicketNetwork are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at TicketNetwork believe the environment at TicketNetwork is negative. Most Participants believe the pace of work at TicketNetwork is extremely fast. About 33% of the employees at TicketNetwork work 8 hours or less.

Overall, the employees at TicketNetwork are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining TicketNetwork - Employee Onboarding

The prevailing opinion from Comparably users in Hartford, CT about their company is that it was prepared on their first day. Hartford, CT employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

TicketNetwork KPIs and OKRs

Employees’ understanding of TicketNetwork's KPIs and OKRs is essential for its success. Out of 2 TicketNetwork employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

TicketNetwork CEO & Leadership

TicketNetwork CEO - Donald Vaccaro

Donald Vaccaro TicketNetwork's CEO
43 /100

Donald’s approval rate is lower compared to CEOs at similar sized companies, putting Donald in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Hartford, CT. Donald Vaccaro’s employees rank TicketNetwork in the Top 50% for Executive Team, in the Bottom 45% for Retention, and in the Bottom 35% for Compensation. When compared to TicketNetwork’s competitors, Donald Vaccaro ranks below both Live Nation Entertainment CEO Michael Rapino and Ticket Evolution CEO Greg Doran.

TicketNetwork Leadership

The TicketNetwork Executive Team is rated a “C+” and led by CEO Donald Vaccaro, Chief Technology Officer Doug Kruse, and Sr. Vice President, E-Commerce & Contact Center Operations Steve Murray

  • Donald Vaccaro  CEO / President

    Donald Vaccaro CEO / President

    Donald Vaccaro serves as the CEO / President of TicketNetwork.

  • Doug Kruse Chief Technology Officer

    Doug Kruse serves as the Chief Technology Officer of TicketNetwork. Doug started at TicketNetwork in February of 2002.... read more

  • Steve Murray Sr. Vice President, E-Commerce & Contact Center Operations

    Steve Murray serves as the Sr. Vice President, E-Commerce & Contact Center Operations of TicketNetwork. Steve started at... read more

  • Gene Ambeau VP, Project Operations

    Gene Ambeau serves as the VP, Project Operations of TicketNetwork.

  • Peter G AVP, IT Operations

    Peter G serves as the AVP, IT Operations of TicketNetwork. Peter started at TicketNetwork in June of 2014. Peter... read more

  • Nathan Williford Vice President of Business Operations

    Nathan Williford serves as the Vice President of Business Operations of TicketNetwork. Nathan started at TicketNetwork... read more

  • Jay Mullarkey Vice President

    Jay Mullarkey serves as the Vice President of TicketNetwork. Jay started at TicketNetwork in January of 2004. Jay... read more

  • Greg Thompson Vice President of Database Development

    Greg Thompson serves as the Vice President of Database Development of TicketNetwork. Greg started at TicketNetwork in... read more

  • Ramakrishna Arumalla Vice President, Business Intelligence

    Ramakrishna Arumalla serves as the Vice President, Business Intelligence of TicketNetwork. Ramakrishna started at... read more

TicketNetwork Salaries

How much does TicketNetwork pay?

How much do people at TicketNetwork get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at TicketNetwork is $115,217, or $55 per hour, while the estimated median salary is $115,814, or $55 per hour.

At TicketNetwork, the highest paid job is a General Counsel at $278,587 annually and the lowest is an Admin Assistant at $43,882 annually. Average TicketNetwork salaries by department include: Business Development at $128,721, Admin at $53,450, HR at $89,906, and Marketing at $160,816. Half of TicketNetwork salaries are above $115,814.

3 employees at TicketNetwork rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 10 ratings) while 3 employees at TicketNetwork rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 5 ratings).

Last updated months ago.

1st Percentile
$63k
$63k1st Percentile
17th Percentile
$92k
$92k17th Percentile
33rd Percentile
$115k
$115k33rd Percentile
50th Percentile
$188k
$188k50th Percentile
67th Percentile
$255k
$255k67th Percentile
83rd Percentile
$271k
$271k83rd Percentile
100th Percentile
$347k
$347k100th Percentile
$115,217*
Average Compensation
$115,814*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

TicketNetwork Salaries by Department

Explore TicketNetwork Salaries

Diversity & Inclusion at TicketNetwork

The Diversity score provides insights into how diverse employees feel and rate their work experience at TicketNetwork across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

TicketNetwork Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

TicketNetwork PTO

TicketNetwork's PTO and Vacation policy typically gives 20-30 days off a year. TicketNetwork's benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo50%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo50%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

TicketNetwork Careers

TicketNetwork Jobs

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H1B Visa

In 2019, TicketNetwork applied for 9 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

9
Total Applied
  • 100% Granted (9 out of 9)
  • 0% Denied ( out of 9)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 9)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 9)

This data was calculated using publicly sourced data from OFLC Performance Data

Let TicketNetwork Know You Want To Work There

Overview of Candidates Interested in TicketNetwork on Comparably

Candidates By Department

Product
50%
IT
50%

Candidates By Location

San Francisco
50%
Hartford
50%

Frequently Asked Questions regarding TicketNetwork

What is TicketNetwork address?

TicketNetwork location is at 75 Gerber Rd. East

Who is the CEO of TicketNetwork?

TicketNetwork CEO is Donald Vaccaro, their score by employees is 43

What is TicketNetwork eNPS?

The eNPS for TicketNetwork is -75

What is the salary for Senior Developer in TicketNetwork?

Senior Developer average salary in the US is 138k

What are the salaries in the Admin in TicketNetwork?

The average salaries for Admin in TicketNetwork is 53k

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