TJX Companies Employee Reviews | Comparably
TJX Companies Claimed Company
our mission is to deliver great value to our customers every day. We do this by offering a rapidly changing assortment of quality, fashionable, brand name, and designer merchandise generally 20% to 60% below full-price retailers' (including department, specialty, and major online retailers) regular prices on comparable merchandise. With our value proposition, we reach a broad range of fashion- and value-conscious customers across many income levels and demographic groups. read more
EMPLOYEE
PARTICIPANTS
1205
TOTAL
RATINGS
9507
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TJX Companies Employee Reviews

Out of 920 TJX Companies employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping TJX Companies improve their work culture. The Sales team, with 73% positive reviews, reports the best experience at TJX Companies compared to all other departments at the company. The Product team offered the most constructive feedback, with 37% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They participate occasionally when under staffed

Supportive and ensures all aligned to company goals. Promotes development of their associates.

Communications are managed well, expectations are clear.

Good mix of management styles. Listen to concerns and try to provide support to associates when needed.

Open with and caring of associates

What does the leadership team need to get better at?

Leadership Reviews

Being inclusive, practicing what they preach, not making false promises, recognizing hard work, not giving preference to certain races.

Review from Product Dept

Leadership and protection of associates

Stop using your reports as steps so managers can progress

Review from Operations Dept

Being nice and fair with others

EVERYTHING. ASST managers are overwhelmed, overworked and while their salaries are considerably more than regular associates and key holders they are not valued either.

What is the best part about your compensation package?

Compensation Reviews

Bonuses are generous, health benefits are great. PTO is is generous and encouraged

There are no best parts to compensation, you are paid to perform a task, and year after year they add more, without promo

Review from Operations Dept

Great bonus program and options

All them, but the bonus every year is a very good compensation

i am satisfied from compensation package

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Honestly the managment doesnt do much besides the stuff they got specifclh trained to do that we sales associates dont know about, but mist of the time i walk to the front to see one or two of the managers just sitting down in a chair talking together or they are just on their phones.

They can increase overtime rate of pay.

Review from Sales Dept

More affordable health insurance benefits.

I have worked in every department at T.J. And the fact that I just got .25 cents raise is crazy and my coworker who got one point higher than me on our evaluation got .47 cents higher says FAVORTISM!!!!

The faster and harder you work, the more work they want from you. Lazy and underemployed people are placed in comfortable zones, work is not divided fairly among employees, and employees are always divided into two categories: hardworking and very underemployed and lazy. No one listens to us. Job pr

What are some of the best things about your team?

Team Reviews

They are hard working and it is NOT appreciated.

My coworkers are really kind and helpful. We are all there when we need each other

The best aspect of my team was their understanding that I had the opportunity to develop and progress, and they permitted me to sever connections. Additionally, they hired friends who were in desperate need of employment during difficult times.

Review from Customer Support Dept

Everyone gets along and supports each other's successes. There is never animosity and there have been countless incredible friendships that have been created.

They collaborate with me if I ask them to

What do your coworkers need to improve and how could you work together better?

Team Reviews

Need smarter people and ones who care

I have no say in This regard

Turnover is high. We get good associates but motivate is low.

Less turnover for employees. We take a lot of time to train people just to have them leave

Review from Sales Dept

They need Kindness, manners, communication,

What is most positive about the culture and environment at your company?

Environment Reviews

The managers buying lunch on specifically saturdays, is about all.

My coworkers make the enviroment positive

I make my coworkers laugh to ease the tension of the day

Diverse atmosphere and supportive to all employees

the most positive thing is how inclusive they are. we have tons of people from all kinds of backgrounds who mess well.

What needs to change to make the company culture better?

Environment Reviews

Our suggestions need to be heard and considered.

Review from Operations Dept

Assessment should focus on the wonderful individuals and the mutual respect they deserve.

Disciplinary actions leading to termination as consequences for those individuals making it impossible to come to work peacefully to a job, Instead of leadership and HR targeting those experiencing the issues.

If they change the attendance policy and be respectful towards people who are in calls with HR team

People that's are promoted need to set an example

What did you like most about the interview process?

Interviews Reviews

Quick, straight to the point.

Everyone seemed friendly and helpful

Review from Product Dept

The supervisor has an excellent initial perception.

Review from Customer Support Dept

I got hired to help set up the store when it first opened so I had a very relaxed process that was super easy to navigate.

It is done on a group level

What would you improve about your company's interview process?

Interviews Reviews

Ask practical questions or situations

Review from Sales Dept

Get professional team leaders to interview

Copies of policies and procedures, arbitration agreements, rights within EEOC.

Have professional staff to do the interviews

Review from Customer Support Dept

Company needs to actually interview applicants, not just hire anyone who shows up for interview.

Review from Customer Support Dept

What makes you most happy at work?

Outlook Reviews

My peers and the nominal 10% employee discount

Review from Product Dept

My coworkers and the exercise that comes with the job

Helping customers to meet their need

Review from Sales Dept

Just being able to work with some great co workers

My team, I just can't express how awesome they are.

What's going wrong and how can it be improved?

Outlook Reviews

The store is well-managed. I would suggest that you recognize when you possess a valuable asset. When you have something rare that is conscious and promotes community growth, you should find ways to collaborate with people of a similar caliber, as they will help your business progress.

Review from Customer Support Dept

Change the attendance police and respect for people who wants to get there job back!

Im very shy and dont like interacting with people often.

Management needs to be retrained CEO needs to actually visit his stores and see the state they are in and get feed back from associates

compensate employees so that they can make a living wage, stop hiring new people when the store is already fully staffed.

What do you like best about your company?

Outlook Reviews

That our brand invokes positive feelings.

My compensation package and the people i work alongside with

What would you most like to see improved at your company?

Outlook Reviews

I would like to see more professional development opportunities to grow at company.

I'd like to see our salaries increase so we can at the least have our money match our work load. I'd like to see the management team show value in us by listening and addressing our concerns.

Technology and systems, pay abd benefits

The diversity is lacking. I would like to see more POC hired and retained at the company. I think there is a lot of work to be done about this.

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