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NPS
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Togetherwork
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About Togetherwork's Brand
A family of entrepreneurial businesses providing Software-as-a-Service solutions to groups and organizations for management, administration and payments. Among its major competitors, Togetherwork is ranked in 4th place for NPS while MemberClicks is 1st, and Stripe is 2nd.
Brand at a Glance
84%
Customer Loyalty
3.3/5
Product Quality
3/5
Pricing
3.2/5
Customer Service
Togetherwork Ranking
- #3 / 4 of its competitors
Togetherwork NPS
Togetherwork's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Togetherwork's customers would recommend using the product based on a scale of -100 to 100.
Togetherwork Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Togetherwork NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2020 100 | Jun 2020 | 100 |
Apr 2021 100 | Apr 2021 | 100 |
Jul 2022 100 | Jul 2022 | 100 |
Sep 2022 50 | Sep 2022 | 50 |
Mar 2023 60 | Mar 2023 | 60 |
Mar 2024 33 | Mar 2024 | 33 |
Jun 2025 43 | Jun 2025 | 43 |
Nov 2025 0 | Nov 2025 | 0 |
Feb 2026 9 | Feb 2026 | 9 |
Apr 2026 0 | Apr 2026 | 0 |
How Other Brands Compare
Togetherwork is ranked third for NPS among its competitors. MemberClicks and Stripe come in first and second, with SnapRetail coming in at #4.
Togetherwork |  Stripe |  SnapRetail |  MemberClicks | |
| Global Ranking | #- | #133 | #- | #- |
| NPS | 0 | 26 | - | 45 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $35.00B | $55.00M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Togetherwork NPS by Gender
Togetherwork's NPS was rated -100 by Female customers on Comparably.
Female
-100
Togetherwork's NPS was rated -100 by Female customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Male
N/A
Togetherwork's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Togetherwork NPS vs. Competitors
Compared to its competitors, Togetherwork's NPS is rated right below YourMembership.
| COMPANY | NPS Score | |
|---|---|---|
| MemberClicks | 45 |
| Stripe | 26 |
 | YourMembership | 10 |
| Togetherwork | 0 |
Togetherwork Customer Loyalty
84%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
84% of Togetherwork users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Togetherwork Customer Loyalty Score by Gender
Togetherwork's Customer Loyalty score was rated 70 by Female customers on Comparably.
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Female
70%
Yes
Male
N/A
Yes
Togetherwork Customer Loyalty vs. Competitors
Compared to its competitors, Togetherwork's Customer Loyalty score is rated right above Stripe.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Togetherwork | 84% |
| Stripe | 77% |
| MemberClicks | N/A |
| YourMembership | N/A |
Unlock Togetherwork Customer Loyalty vs. Competitors Data
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Togetherwork Product Quality
3.3/5
Togetherwork has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.
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Togetherwork Product Information
Togetherwork’s product quality score is a 3.3 out of 5 as rated by its users and customers.
- Website
- http://www.togetherwork.com
- Company Size
- 201-500 Employees
Industry
Tech
SaaS
Quick Insights into Togetherwork Product Quality
Togetherwork's Product Quality score was rated highest by Female customers.
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Ranked Togetherwork Product Quality the Highest
Togetherwork Product Quality Score by Gender
Togetherwork's Product Quality score was rated 2.6 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Togetherwork.
Female
2.6/5
Male
N/A
Togetherwork Product Quality vs. Competitors
Compared to its competitors, Togetherwork's Product Quality score is rated right below YourMembership.
| COMPANY | Product Quality Score | |
|---|---|---|
| MemberClicks | 4.1/5 |
| Stripe | 3.8/5 |
| YourMembership | 3.7/5 |
| Togetherwork | 3.3/5 |
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Togetherwork Pricing
Togetherwork ROI & Value For Money
3/5
Togetherwork has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
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Quick Insights into Togetherwork ROI
Togetherwork's ROI score was rated highest by Female customers.
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Ranked Togetherwork ROI the Highest
Togetherwork ROI Score by Gender
Togetherwork's ROI score was rated 2.3 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Togetherwork.
Female
2.3/5
Male
N/A
Togetherwork Pricing vs. Competitors
Compared to its competitors, Togetherwork's ROI score is rated right below Stripe.
| COMPANY | Pricing Score | |
|---|---|---|
| MemberClicks | 4.2/5 |
| YourMembership | 4.1/5 |
| Stripe | 3.7/5 |
| Togetherwork | 3/5 |
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Togetherwork Customer Satisfaction (CSAT)
Togetherwork Customer Satisfaction (CSAT) Score
40 / 100
Togetherwork has an overall Customer Satisfaction score of 40 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
20%
Satisfied
20%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
10%
Very Dissatisfied
30%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Togetherwork Customer Satisfaction
Togetherwork's Customer Satisfaction score was rated highest by Female customers.
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Ranked Togetherwork Customer Satisfaction the Highest
Togetherwork Customer Satisfaction Score by Gender
Togetherwork's Customer Satisfaction score was rated 34 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Togetherwork.
34 / 100
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 34% | |
Neither Satisfied nor Dissatisfied | 33% | |
Dissatisfied | 33% | |
Very Dissatisfied | 0% |
Togetherwork Customer Satisfaction vs. Competitors
Compared to its competitors, Togetherwork's Customer Satisfaction score is rated right above MemberClicks, and is preceded by Stripe.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| YourMembership | 100% |
| Stripe | 68% |
| Togetherwork | 40% |
| MemberClicks | 0% |
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Togetherwork Customer Service
3.2/5
Togetherwork has an overall Customer Service score of 3.2 out of 5 stars rated by its users and customers.
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About Togetherwork's Customer Service
Address
55 Washington Street, Suite 626, Brooklyn, NY 11201
Website
http://www.togetherwork.com
Phone Number
888-554-6634
Togetherwork's Social Links
Quick Insights into Togetherwork Customer Service
Togetherwork's Customer Service score was rated highest by Female customers.
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Ranked Togetherwork Customer Service the Highest
Togetherwork Customer Service Score by Gender
Togetherwork's Customer Service score was rated 2.3 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Togetherwork.
Female
2.3/5
Male
N/A
Togetherwork Customer Service vs. Competitors
Compared to its competitors, Togetherwork's Customer Service score is rated right below Stripe.
| COMPANY | Customer Service Score | |
|---|---|---|
| MemberClicks | 5/5 |
| YourMembership | 3.7/5 |
| Stripe | 3.6/5 |
| Togetherwork | 3.2/5 |
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Togetherwork as an Employer
3.8/5
Togetherwork has a 3.8/5 stars for its overall company culture rated by their employees
bottom
25%
Consumer vs. Employees
Togetherwork scored a 0 for Net Promoter Score and a 3 for Employee Net Promoter Score. NPS gauges how likely a customer of Togetherwork would recommend the brand to a friend. ENPS measures how likely Togetherwork employees would recommend working at Togetherwork to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
3
eNPS Score
| 46% | Promoters |
|---|---|
| 11% | Passive |
| 43% | Detractors |
