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I really cant say anything positive about transcom
What do your coworkers need to improve and how could you work together better?
consistency and providing effective team work
What does the leadership team need to get better at?
providing leadership and appropriate training and the promissed supporrt to be there when needed
What would you improve about your company's interview process?
be more honest about what the position entails and what the environment would be like
Why do you feel undervalued and what would make you feel better about your compensation?
to be paid the appropriate wage as others in the same field, for the benefits actually help in paying for medical and dental when all charges are denied on emergency basis causing extremely large bills, the medical coverage is terrible
What's going wrong and how can it be improved?
I am a work at home agent, there was promissed support that is not there. When you need assistance and you are on a live call, waiting 45 mins for an answer is not reasonable. The rules change by the day and you are never told the same thing twice. It is very inconsistent and stressful
Other Employee Reviews for Transcom
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