Travelers Senior Customer Service Manager Salaries in Springfield, MA | Comparably
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In an uncertain world, Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of our customers, and anticipating their needs for the future. There is no stronger testament to our dedication to protecting customers from loss than our continued innovation and ability to transform our industry. In fact, from the first ever auto and space travel policies and hybrid car discount, to the 2009 founding of The Travelers Institute for public policy, our history of advancements has propelled our company—and our industry—towards ever higher standards for customers. read more
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Travelers Senior Customer Service Manager Salaries in Springfield, MA

The average Travelers Senior Customer Service Manager in Springfield, MA earns an estimated $91,124 annually, which includes an estimated base salary of $79,965 with a $11,159 bonus. Travelers' Senior Customer Service Manager compensation is $20,829 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Travelers in Springfield, MA can range from $32,000 - $200,000.

In Springfield, MA, The Customer Support Department at Travelers earns $4,793 more on average than the Admin Department.

Last updated 8 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$91,124
Average Compensation
$79,965
avg. base
$11,159
avg. bonus

Senior Customer Service Manager Salaries at Travelers

In Springfield, MA, Senior Customer Service Managers earn $2,634 more than Customer Service Managers.

Customer Service Manager
$88k*
Technical Support
$67k*
CS Rep
$46k*
* estimated salary

Compensation at Travelers by Department

In Springfield, MA, The Customer Support Department averages $4,793 more than the Admin Department, and $18,906 less than the Finance Department

Finance
$83,634 Avg. total comp.
+$19k
Customer Support
$64,728 Avg. total comp.
Admin
$59,935 Avg. total comp.
-$5k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Travelers reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Travelers reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Travelers Rate Their Compensation

The majority of Senior Customer Service Managers at Travelers believe they're compensated fairly. 67% of Senior Customer Service Managers at Travelers say they receive annual bonuses, and the vast majority (85%) are satisfied with their benefits. See more compensation ratings at Travelers

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