TSYS Culture | Comparably
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TSYS Claimed Company
TSYS unlocks opportunities in payments for payment providers, businesses and consumers. read more
EMPLOYEE
PARTICIPANTS
171
TOTAL
RATINGS
1407

TSYS Company Culture

TSYS Culture

This score is derived from employee ratings & reviews
2.9/5
TSYS' Overall Culture is rated C-

Top Rated Culture Dimensions

TSYS CEO

Top 50%Top 50% of Similar Size Companies on Comparably
M. Troy Woods TSYS' CEO
M. Troy Woods
66 /100

Diversity at TSYS

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Diverse employees at TSYS have rated Perks And Benefits, CEO Rating, and Leadership as the highest categories they have scored

Women at TSYS

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Women at TSYS have rated Perks And Benefits, CEO Rating, and Leadership as the highest categories they have scored

TSYS eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-11

TSYS employees are -11% more likely to recommend TSYS as a great place to work

35%Promoters
19%Passives
46%Detractors

Working at TSYS

Working at TSYS is rated below average by 171 employees, across various culture dimensions. TSYS employees rate CEO Rating highest among all categories, and think that Professional Development and Meetings have the most room for improvement, putting TSYS’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Top 35% compared to other companies in Auburn, AL. See below in detail how working at TSYS was rated by employees.

Overall Company Culture at TSYS

C-

Overall Company Culture at TSYS is rated C-

Last updated months ago

Bottom
30%

TSYS ranks in the Bottom 30% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 171 Employees

View Results
0
20
40
60
80
100
Finance
69
Finance69
Engineering
66
Engineering66
IT
63
IT63
Customer Support
58
Customer Support58
Operations
54
Operations54
Product
40
Product40

TSYS Employee Reviews

Out of 106 TSYS employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping TSYS improve their work culture.

63%
37%
Positive Reviews63%
Constructive Feedback37%

Positive Reviews From TSYS Employees

  • What is the best part about your compensation package?
    Healthcare is great and affordable
  • What is most positive about the culture and environment at your company?
    Comrades at work to achieve common goals, regardless of titles or barriers to achieve positive outcomes through winning attitudes.
  • What are some of the best things about your team?
    Our Team worked together,day or night.We worked through many Problem Management and System issues.Overall each of my Team Membet respected their roles and accountability for the subject matter and received high expectations of each other regardless of titles.Many broke ceiling barriers with success.

Constructive Feedback From TSYS Employees

  • What do your coworkers need to improve and how could you work together better?
    Everything they need to improve on alot
  • What needs to change to make the company culture better?
    Managers should speak to employees even if they don't like them. Part of managing is dealing with people you like or dislike.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    If the portion I paid for health benefits didn't keep going up. Also, yearly increases that tracks closer to the CPI. Lastly, some sort of bonus given to those that have truly have gone above and beyond. Although given documented kudos from co-workers and partner departments, there was nothing extra

TSYS Company Information

TSYS Company Overview

TSYS unlocks opportunities in payments for payment providers, businesses and consumers.

TSYS was founded in 1983 and its current CEO is M. Troy Woods. Since its inception 43 years ago, TSYS has grown to 5578 employees.

TSYS Mission, Vision & Values

TSYS Mission Statement

At TSYS, we believe payments should revolve around people, not the other way around. We call this belief "People-Centered Payments." By putting people at the center of every decision we make, with unmatched customer services and industry insight, TSYS is able to support financial institutions, business and governments in more than 80 countries.

TSYS Vision Statement

To be the leading global payment solutions provider.

TSYS Values

  • Innovation
  • Growth
  • Integrity
  • Excellence
  • Relationships
HeadquarterColumbus, GA 31901
United States of America
Websitewww.tsys.com/
Founding Date1983
Tel(480) 333-7500
Company StatusPublic
StockTSS
Jobswww.tsys.com/careers.html
Social Sites

TSYS Competitors

TSYS competitors include Fiserv, Block, Synovus Financial Corp., and Bread Financial. TSYS ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how TSYS compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Fiserv's Logo
    Fiserv
    4.6/5
  2. #2
    Block's Logo
    Block
    4.3/5
  3. #3
    Synovus Financial Corp. Logo
    Synovus Financial Corp.
    4.1/5
  4. #4
    Bread Financial's Logo
    Bread Financial
    4.1/5
  5. #5
    TSYS' Logo
    TSYS
    2.9/5
  • Culture Video

TSYS Employees

TSYS has 5578 employees. 171 employees at TSYS have reviewed TSYS across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 171 TSYS employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at TSYS are not very pleased with their total compensation at TSYS, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at TSYS are not very pleased with their team. 171 Participants grade the quality of their coworkers a D. Less than half believe the meetings at TSYS are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at TSYS believe the environment at TSYS is positive. Most Participants believe the pace of work at TSYS is extremely fast. About 64% of the employees at TSYS work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at TSYS are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
TSYS employees generally work 9.1 hrs a day
Work Hours
A Day in the Life
Employees at TSYS report the work pace is extremely fast
Work Pace
A Day in the Life
62% of TSYS employees look forward to interacting with their team every day
Coworkers
A Day in the Life
TSYS employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
80% of TSYS employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
TSYS employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
51% of TSYS employees call their work environment positive
Environment

Joining TSYS - Employee Onboarding

The prevailing opinion from employees about joining TSYS is that the company was somewhat prepared on their first day. TSYS employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

TSYS KPIs and OKRs

At TSYS 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of TSYS' KPIs and OKRs is essential for its success. Out of 5 TSYS employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes20%
No80%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

TSYS CEO & Leadership

TSYS CEO - M. Troy Woods

M. Troy Woods TSYS' CEO
66 /100

M. Troy’s approval rate is just above average, putting M. Troy in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 20% compared to the CEOs of all other companies in Auburn, AL. M. Troy Woods is well regarded by employees for the Perks And Benefits TSYS offers, and ranks among the Top 50% of CEOs by employees in that category. M. Troy is most liked by employees with 3 to 6 Years experience and employees in the Engineering department. However, employees in the Product department have a slightly unfavorable view of the CEO. When compared to TSYS’s competitors, M. Troy Woods ranks just below Bread Financial’s CEO Ralph Andretta. With M. Troy’s leadership, TSYS employee respondents are most happy about their Perks And Benefits and Executive Team. M. Troy was rated slightly below average for Diversity.

TSYS Leadership

The TSYS Executive Team is rated a “C” and led by CEO M. Troy Woods, Executive Vice President, Chief Operations Officer Issuer Solutions Keith Pierce, and CTO Scott Carter

  • M. Troy Woods  CEO / President

    M. Troy Woods CEO / President

    M. Troy Woods serves as the CEO / President of TSYS.

  • Keith Pierce Executive Vice President, Chief Operations Officer Issuer Solutions

    Keith Pierce serves as the Executive Vice President, Chief Operations Officer Issuer Solutions of TSYS. Keith started at... read more

  • Scott Carter CTO

    Scott Carter serves as the CTO of TSYS. Scott started at TSYS in January of 2019. Scott currently resides in the Greater... read more

  • Joe Polino Vice President of Engineering

    Joe Polino serves as the Vice President of Engineering of TSYS.

  • April Grudier Vice President of Brand Marketing

    April Grudier serves as the Vice President of Brand Marketing of TSYS. April started at TSYS in November of 2018. April... read more

  • Natalie ODonnell Vice President, Marketing

    Natalie ODonnell serves as the Vice President, Marketing of TSYS. Natalie started at TSYS in April of 2014. Natalie... read more

  • Galen Klauman Vice President, Application Systems

    Galen Klauman serves as the Vice President, Application Systems of TSYS. Galen started at TSYS in January of 2018. Galen... read more

  • Damian Tanenbaum SVP Tsys Merchant Services Customer Experience & Global Contact Centers

    Damian Tanenbaum serves as the SVP Tsys Merchant Services Customer Experience & Global Contact Centers of TSYS. Damian... read more

  • Jim Lipham cfo

    Jim Lipham serves as the cfo of TSYS.

TSYS Salaries

How much does TSYS pay?

How much do people at TSYS get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at TSYS is $120,462, or $57 per hour, while the estimated median salary is $120,567, or $57 per hour.

At TSYS, the highest paid job is a Director of Sales at $228,543 annually and the lowest is a CS Rep at $46,061 annually. Average TSYS salaries by department include: Finance at $86,150, Product at $192,682, Marketing at $107,541, and Engineering at $134,284. Half of TSYS salaries are above $120,567.

66 employees at TSYS rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 203 ratings) while 63 employees at TSYS rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 68 ratings).

Salaries contributed from TSYS employees include job titles like Senior Developer, Developer, Senior Product Manager, and Senior UI/UX Designer. Comparably data has a total of 6 salary records from TSYS employees.

Last updated months ago.

1st Percentile
$71k
$71k1st Percentile
17th Percentile
$94k
$94k17th Percentile
33rd Percentile
$120k
$120k33rd Percentile
50th Percentile
$169k
$169k50th Percentile
67th Percentile
$220k
$220k67th Percentile
83rd Percentile
$268k
$268k83rd Percentile
100th Percentile
$272k
$272k100th Percentile
$120,462*
Average Compensation
$120,567*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

TSYS Salaries by City

TSYS Salaries by Department

Explore TSYS Salaries

Diversity & Inclusion at TSYS

Diverse employees at TSYS score the company 46/100 across various culture categories, placing TSYS in the Bottom 10% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at TSYS across various culture dimensions.

Growth happens when everyone at TSYScan thrive. Our diversity and inclusion efforts champion an open and supportiveworkplace culture.

Ranked Culture the Highest

Women 80/100
Tenure - Less Than 1 Year
Men 76/100
Tenure - 1 to 2 Years
Diverse Employees 79/100
Department - Engineering

Ranked Culture the Lowest

Women 63/100
Department - Customer Support
Men 65/100
Department - IT
Diverse Employees 38/100
Department - Operations

TSYS Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

TSYS PTO

TSYS' PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is TSYS' most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. TSYS' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo25%
Less than $500/mo25%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

TSYS Careers

TSYS Jobs

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H1B Visa

In 2019, TSYS applied for 50 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

TSYS has a total of 5578 employees

50
Total Applied
  • 100% Granted (50 out of 50)
  • 0% Denied ( out of 50)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 50)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 50)

This data was calculated using publicly sourced data from OFLC Performance Data

Let TSYS Know You Want To Work There

Overview of Candidates Interested in TSYS on Comparably

Candidates By Department

All Industries
33%
IT
17%
Marketing
11%
HR
11%
Product
11%
Other
17%

Candidates By Location

Columbus
44%
Austin
17%
Henderson
6%
Norcross
6%
West Point
6%
Other
22%

Frequently Asked Questions regarding TSYS

Who is the CEO of TSYS?

TSYS CEO is M. Troy Woods, their score by employees is 66

What is TSYS eNPS?

The eNPS for TSYS is -11

What is the salary for Customer Service Manager in TSYS?

Customer Service Manager average salary in the US is 83k

What are the salaries in the Admin in TSYS?

The average salaries for Admin in TSYS is 59k

How many employees work in TSYS?

TSYS has 5578 employees

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