Western Governors University Outlook Employee Reviews

Helping students succeed when they weren't confident they would.

Seeing students succeed in my course

Interacting with my coworkers when im able to

Working with the WGU students.

My interaction with my students and helping them to be successful in getting their degree.

Problem solving, working with students, creating, some control over my calendar. Inmediate supervisor who does not micromanage and helps me grow. Great team.

My colleagues and the best

My friendships with my coworkers

The mission and helping educate people

Providing support and mentoring students.

Bring in a third party consultanting firm that knows how to setup structure.

I dont know. Maybe allow mentors to change teams.

Morale, trust issues, pay disparities, and attrition are some of the biggest issues. Senior managenemt needs to be able to address these issues before any changes can be made. Ask the employees for their input to truly understand what is going on.

It's such a toxic and ineffective place to work that I don't know if improvement can be made without major changes

I don’t enjoy what I do. I do what I do to put bills

Review from Customer Support Dept

I just don't feel valued at all. Pay shows it...upper mgmt's lack of caring and action shows it. We are not education but a call center.