Everyone is trying to make a positive difference
Great individual contributors who will all be gone soon.
My team is a partnership of great minds
Support, trust, sharing, openness, caring
They are supportive and positive.
We are all trying so hard to support our students. The program mentors really do care.
The people and manager are great
I have the most awesome team that works together for the greater good!
Review from Customer Support Dept
Smart people who truly care about students. We are stifled by large caseloads and disfunctional Field Experience processes. Still, individual mentors tend to be fantastic.
Very knowledgeable people and hard working.
Supportive and common concerns that we can discuss.
Positive attitudes and colleague support
They are friendly, great to work with, and are always willing to step in and help. The coworkers are the reason I stay at WGU.
Team members have a sense of humor, which is needed in that kind of toxic environment
I have close friendships with some of the people on my team
Everyone wants to provide a good experience for students.
Trust, transparency, buy-in, ownership and drive
People tend to be siloed and decisions are made without it ever being clear who made the decision. Greater transparency would help;
Be smart... and don't water down people's expertise.
Its huge party and too bad if you are not included. So much competition to get noticed and everyone talks at the same time. If you arent best buds with the manager, well- thats too bad. You need to include everyone on those secret projects you save for your favorite mentors. More trainings!
Some need to be put back into training, or let gonof altogether if they cannot grasp the basic functions of our job.
Review from Customer Support Dept
Love each of them. They are all great, and I don’t mind them a bit except for one
Review from Customer Support Dept
A few could care less about there job..but I think that is due to the overall attitude and environment we work in that causes that negative.
Internal communications and collaboration