Western Governors University Employee Reviews
Out of 135 Western Governors University employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Western Governors University improve their work culture.
What does the leadership team need to get better at?
Honesty, reliability, time expections for new policey and material, training
Not in touch with reality.
Stop playing favorites- listen to other ideas instead of your best friends on the team. Stop conparing others on the team. Stop looking at metrics! It doesn't tell the whole story. Include everyone on projects and not your favorite teacher pets. Stop using facebook to see how students feel.
Let us do our jobs. Stop breathing done our necks if we're doing it properly. Pay us better, and maybe working here could be okay.
Review from Customer Support Dept
Respecting employees and their work.
Why do you feel undervalued and what would make you feel better about your compensation?
Higher compensation; better healthcare plan;
The pay scale is low for faculty compared to other
Leadership doesn't really listen. Claims transparency but isn't
Because they are losing money.
Management was clearly where the value and money was. But for those who have worked there for a long time, that experience was not valuable.
What do your coworkers need to improve and how could you work together better?
People tend to be siloed and decisions are made without it ever being clear who made the decision. Greater transparency would help;
Be smart... and don't water down people's expertise.
Its huge party and too bad if you are not included. So much competition to get noticed and everyone talks at the same time. If you arent best buds with the manager, well- thats too bad. You need to include everyone on those secret projects you save for your favorite mentors. More trainings!
Some need to be put back into training, or let gonof altogether if they cannot grasp the basic functions of our job.
Review from Customer Support Dept
Love each of them. They are all great, and I don’t mind them a bit except for one
Review from Customer Support Dept
What needs to change to make the company culture better?
Be consistent, reliable, transparent and honest
Upper leadership needs to respect and value their employees better or the mission will suffer
Top heavy senior managers are sometimes mean to save their own tail
Higher level leaders either need to be replaced or they need to start making changes to actually live up to our vision and values. Toxicity comes from the top, so it needs to be addressed first before any true changes can be made to improve morale, trust, and performance.
Replace the executive director of Labs
What would you improve about your company's interview process?
Long delays between interviews. Keeps you waiting
Hire interally. We work hard, and then get beat out by external candidates all the time.
Review from Customer Support Dept
It is way too long and involved.
Too many interviews and the process is long and confusing.
What's going wrong and how can it be improved?
Bring in a third party consultanting firm that knows how to setup structure.
I dont know. Maybe allow mentors to change teams.
Morale, trust issues, pay disparities, and attrition are some of the biggest issues. Senior managenemt needs to be able to address these issues before any changes can be made. Ask the employees for their input to truly understand what is going on.
It's such a toxic and ineffective place to work that I don't know if improvement can be made without major changes
I don’t enjoy what I do. I do what I do to put bills
Review from Customer Support Dept
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