Western Governors University Employee Reviews
Out of 135 Western Governors University employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Western Governors University improve their work culture. The Customer Support team, with 42% positive reviews, reports the best experience at Western Governors University compared to all other departments at the company.
What do you like best about the leadership team?
They are transparent and supportive.
They truly care about the employees. WGU does not feel hierarchical at all, which I like.
My direct leader really cares and wants to help me grow
Review from Customer Support Dept
Organized. Effort was made to help employees be organized.
They truly care about individuals and do not fake their concern
What is the best part about your compensation package?
No one goes into academia for the money (other than professional administrators), but the paycheck offers a livable wage.
Opportuinity for raises, but they are making it harder and harder to achive
We have really great family leave and mental health benefits.
I really like the health savings opportunity. I wish the coverage was a little better with high deductible and I wish the pay was better
Review from Customer Support Dept
I have health insurance. It isn't great, but it is something. I can tell that WGU is working to support families more.
What are some of the best things about your team?
Everyone is trying to make a positive difference
Great individual contributors who will all be gone soon.
My team is a partnership of great minds
Support, trust, sharing, openness, caring
They are supportive and positive.
What is most positive about the culture and environment at your company?
My team is positive and uplifting.
Smaller teams can be positive and productive..... if you're lucky. Restructure + RTO has eroded communication and logic across larger teams. It is more cold and corporate than it used to be.
My team has can be counted on for help
The only positive is my team
Everyone is supportive and informative.
What did you like most about the interview process?
Very quick and efficient by academic standards.
Everyone had different questions in different areas to ask the candidate
I thought the virtual interviews were great. I really liked the people I got to talk to. I just didn't hear if I got it or not when they were asking about my internet speed. I wish I would have known when I got the job.
Review from Customer Support Dept
Efficient, warm, clear, and friendly
For hiring? Informative and not lengthy.
What makes you most happy at work?
Helping students succeed when they weren't confident they would.
Seeing students succeed in my course
Interacting with my coworkers when im able to
Working with the WGU students.
My interaction with my students and helping them to be successful in getting their degree.
What do you like best about your company?
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