Uniqlo Employee Reviews | Comparably
Uniqlo Claimed Company
"Uniqlo is a designer, manufacturer and retailer of women's, men's and kids clothing and accessories." read more
EMPLOYEE
PARTICIPANTS
577
TOTAL
RATINGS
3308
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Uniqlo Employee Reviews

Out of 325 Uniqlo employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping Uniqlo improve their work culture. The Sales team, with 85% positive reviews, reports the best experience at Uniqlo compared to all other departments at the company. The Operations team offered the most constructive feedback, with 27% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Definitely our supervisors. Having more experience on the job, they always know what's best and are always able to come up with a solution

The guidance and leadership given is a life changing lesson for me personally I really enjoy my time working there

Guides employees to become better

Its easy to understand but not too details

Supportive and reachable . change driven

What does the leadership team need to get better at?

Leadership Reviews

-Being helpful, considerate, and fair -Actually taking the time to teach trainees -Hiring more staff

They need to be mlre honest and more commmunicative, and tbh they need to stop training so nit picky, and they should be more slower pace

have more knowledge of how to treat employees and the public

They need to truly know their team, listen to them, and making sure they have the tools to succeed. They can do better at being more self aware, and definitely improve verbal/tone/body language communication. Leadership really needs to improve their team development skills, and lead by example.

They need to learn coaching skills. Japanese people are goog at managing people but bad at leading people.

What is the best part about your compensation package?

Compensation Reviews

Ticket restaurants and health insurance

Basic health benefits and merchandise discount

Travel allowance is the best

Pto,sick hours and leave of absence if neeeded

The benefits overall are great

Review from Sales Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Those of us who are part time are not given hours to work only 5 to 10 a week and if one is missing they are given a warning, to have more hours and workers who know how to work

Each morning a team talk is held, a very quick thank you is said, then follows a list of things that need to be done and how we "can do better!". There is no genuine appreciation for staff, we get paid minimum wage. They wokld pay us less if they legally could, that says it all.

Im a latina and the world under values me for being me. There could be more information on how to be promoted faster

They need a clear definition of the job title and compensation compared to other successful brands especially western brands.

Because the don't value if someone having higher knowledge form there manager. they only follow rattafication is you are grasp word to word then only you are consider as valuable employee. if your answer is same in different language so my brother you are useless in this company

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

Most are helpful, considerate, and willing to teach you if you're a new hire.

They are good on that,

Most of them are around my age. We all come from different backgrounds, which makes the workplace stimulating and enriching

The passion and quality of guidance and friendship has given me a better perspective on retail

They like to play ping pong on a casket

What do your coworkers need to improve and how could you work together better?

Team Reviews

Efficiency and dedication is not always same level for all coworkers

They need basic management skills.

Talk to each other like actual human beings rather than sloganeering robots.

It comes from the managemant, they need to improve and then the staff can improve as well... it all comes from the top

Lose the mandatory, ceremonial meetings held every morning, and just let people work. Not everyone needs to memorize your top-selling items when you're HR messaged are overdue and there are equipment shortages. Get your priorities straight.

What is most positive about the culture and environment at your company?

Environment Reviews

Positive in sense of orfesisonalism but negative socially

I think the colleagues are the most positive aspect about the work environment

The group and family oriented aspect as well as the teamwork to make the dream a reality

Kind of like a panel of judges giving each other pats on the back

Team work and understanding to each other

What needs to change to make the company culture better?

Environment Reviews

Management to change completely. they are arrogant and selfish, should treat all staff fair not favor their friends or the ones they like, sick leave should change, i had serious infection, update store manager daily, proof of ambulance visiting me n face 3 discussions for absence, unbelievable rude

Top - middle management needs to have people development training, especially emtional intelligence is required in such demanding company. Need to hire diverse people (non-Japanese, non- Asian) especially at the high executive level

This answer only helps you to keep you working environment better. I don't want to give any suggestion. find yourself after all you get paid for resolving these situation. if you don't find any answer ask sei san

Review from Operations Dept

a better manager other than Shaniqua, her attitude is very nasty

Managemant!!!!!!!! The most important to train them how to run a store and check on them because a lot of managers are lieing to everyone (area manager ect.) fake numbers and so on

What did you like most about the interview process?

Interviews Reviews

The interview process was quite structured and they were quick in giving feedback

Not so formal while interviewing

It was interesting to join an interview with 4 more people, i haven’t done that befo

Responsive and flexible with my start date

Interview was more of behavioral rather than aptitude/ other skills

What would you improve about your company's interview process?

Interviews Reviews

Meet more people working at the company.

Less information for the first time. People are leaving after induction day.

Every bad workplace I’ve been at has had group interviews. Managers and HR generally interview potential hires and often bad-mouth many of them outside of those interviews and sometimes even to current employee

What makes you most happy at work?

Outlook Reviews

Interacting with customers and my colleagues

Operating the self checkout is the best

Helping a customer and give them what they want

Getting things done and improving

Beautiful store , with Good achievement. Energetic team members.

Review from Sales Dept

What's going wrong and how can it be improved?

Outlook Reviews

Many people complain that the staff doesn’t look happy and that affects their mood when they enter, items will sell either way but the staff is what increases sales, so staff should be happier, actually listen to what the staff wants rather than what the company wants to earn and you’ll make do

Rude staff because of crazy LP rules and bad managemant

My manager just doesn't understand that it is hard to separate your personal from professional. Sometimes those lines are going to cross.

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Uniqlo yet.
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What would you most like to see improved at your company?

Outlook Reviews

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