United Rentals Employee Reviews | Comparably
United Rentals Claimed Company
United Rentals is the largest equipment rental company in the world, with an integrated network of 832 rental locations in 49 states and 10 read more
EMPLOYEE
PARTICIPANTS
342
TOTAL
RATINGS
2212
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United Rentals Employee Reviews

Out of 204 United Rentals employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping United Rentals improve their work culture. The Operations team, with 93% positive reviews, reports the best experience at United Rentals compared to all other departments at the company. The Sales team offered the most constructive feedback, with 11% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

My managers at branch level seem to be willing to help, however their hands are tied by upper management as far as helping their employees.

They were easy to talk with.

Review from Operations Dept

The company has the best long term vision of anywhere I have worked.

Very understanding, compassionate, patient and polite.

Prosperous leadership that wants you to win.

What does the leadership team need to get better at?

Leadership Reviews

better at understanding what the company can offer/ bennefits.

Leading, setting by example,stop playing favorites and putting the majority of the hard work on 1 person

Better training for central dispatch that they treat their drivers better and their people better pay is one thing and benefits are good but like I said they don't treat their people right at all maybe it's the management in that region

Review from Operations Dept

There needs to be Less politics and favoritism. A business needs professionalism.

Review from Sales Dept

Acknowledging the go getters that report to them and handle the heavy work

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

Might have to be the bonuses

The free steaks at the end of the year And the boots are a nice gesture

The annual bonus and stock plan

bonuses and medical and the flexibility to work from home when need be.

I get a company car I can use as my personal vehicle

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Id feel better about the compensation if it kept up with inflation and rising costs. Id even be happy if we were paid the I distry standard. Instead they load you fown with overtime so you think youre making good money.

Keeping your word when an employee leaves a great company to come work for united, then is dragged through the mud over and over.

Often understaffed as the salary was not attracting to new candidates and positions took a long time to fill

Bonuses for everyone not just mangment

Pay is not fair , doing same job , someone else making way more per hour, for not as much work

What are some of the best things about your team?

Team Reviews

The energy the displayed at work.

Review from Operations Dept

We always showed up on time

everyone is part of the same fraternity no matter where in the country they work

Focus on safety kept employees safe.

they all know their place, we all help each other and can say without hesitation we are a team.

What do your coworkers need to improve and how could you work together better?

Team Reviews

United Rentals is stuck in its ways and refuses to adapt in many facets of operations, business, leadership and management. There is very little budge to change even if it would mean overall it will make the system as a whole will work smoother. The push and pull game with union and non union is bad

They need to work , instead of taking boss out to breakfast and sitting in his office B.SEN all day

Management to under stand what worker do every day

as with any job, communication is key getting better at communicating what is important is a constantly changing job

Review from Sales Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Local brand is great, however "1UR" is non-existent. Its a glamour tactic to make the shareholders happy. It is not what is actually happening.

Nothing. Its a horrible culture.

Young new ideas on ways of doing stuff

Review from Operations Dept

people first. Work to live versus live to work

safety and investment in training.

What needs to change to make the company culture better?

Environment Reviews

Better care for veterans who work for you

This company needs to change and adapt, commit to its promises that are told to its employees and workers, treat everyone validly and fairly, and treat its veterans WITH RESPECT AND UNDERSTANDING. Do not undermine and invalidate its employees while boasting how well they treat their workers.

Be fair to all your employees

Actually enforce the culture being presented even across the managment side

Managers need to be held accountable

What did you like most about the interview process?

Interviews Reviews

It was honest and up front. However as the years have gone by, this company has lost all of its values and just gloats to make their shareholders happy while neglecting the very employees that run the business.

They sell you on the company so you will be excited to start working. Thats where the excitemwnt ends. Its all lies and BS.

In person interview was good

Fair negotiation for fair pay

Review from Operations Dept

very good and very thorough

What would you improve about your company's interview process?

Interviews Reviews

Ask relevant and inteligent questions

Actaully have a face to face interview.

What makes you most happy at work?

Outlook Reviews

Leaving and working with good co workers

Interacting with the people that you meet

Review from Operations Dept

solving problems for our customers every day

The few veterans I interact with, as well as the very few employees who also are committed to doing the right thing and are also neglected and abused by this company since they can be relied on.

regular interaction with the customers

What's going wrong and how can it be improved?

Outlook Reviews

Get new managment at that company location

Company doesnt care about keeping customers lont term Take better care of the customer base

Treat the employees better we have lazy managers that don't want to do anything they say one thing and then they do another thing when there's a problem they don't face it Central dispatch is extremely bad

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of United Rentals yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of United Rentals yet.
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