Upwork – Great experience with the team but management is too bureaucratic, slow, prefers meetings over actions. Managers and staff do all the work, directors and above only care about themselves. | Comparably

Upwork – Great experience with the team but management is too bureaucratic, slow, prefers meetings over actions. Managers and staff do all the work, directors and above only care about themselves.

Upwork Claimed Company
Upwork is the world’s work marketplace, connecting millions of businesses with independent talent around the globe. We serve everyone from one-person startups to 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and freelancers to work together in new ways that unlock their potential. With freedom and control, our customers unlock a world of potential given the tools and experience that develop skills and address business challenges. The impact is both economic and personal. Because when you find the right people, you stop working to get by and start working strategically. Our talent community earned over $2.3 billion on Upwork in 2020 across more than 10,000 skills, including website & app development, creative & design, customer support, finance & accounting, consulting, and operations. If you share our passion for doing great work that you love, you’ll be right at home at Upwork. We invite you to explore what’s possible in our work marketplace read more
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Great experience with the team but management is too bureaucratic, slow, prefers meetings over actions. Managers and staff do all the work, directors and above only care about themselves.

What makes you most happy at work?

Interacting with my team are great.

What is most positive about the culture and environment at your company?

it's pretty laid back

What needs to change to make the company culture better?

The open office concept is debilitating to getting actual work done, meetings are constant, long and ineffective.

What are some of the best things about your team?

They seem to love what they do, most of them believe what the company stands for (even if the CEO and exec team don't)

What would you improve about your company's interview process?

Too many interviews, focus questions better, have a group session when discussing candidates instead of filling out long forms that only HR cares about.

What does the leadership team need to get better at?

Planning, they don't seem to understand what the company should be: is it workforce? staffing? freelancing? Does it compete with small players or big players?

Why do you feel undervalued and what would make you feel better about your compensation?

The CEO compensation is totally out-of-whack with what everyone else gets (7 million shares!), while rank-and-file that actually do the work will never get a chance to make anything. The executive team makes too much in comparison, freelancers are underpaid.

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