Upwork Operations Department Employee Reviews | Comparably
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Upwork is the world’s work marketplace, connecting millions of businesses with independent talent around the globe. We serve everyone from one-person startups to 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and freelancers to work together in new ways that unlock their potential. With freedom and control, our customers unlock a world of potential given the tools and experience that develop skills and address business challenges. The impact is both economic and personal. Because when you find the right people, you stop working to get by and start working strategically. Our talent community earned over $2.3 billion on Upwork in 2020 across more than 10,000 skills, including website & app development, creative & design, customer support, finance & accounting, consulting, and operations. If you share our passion for doing great work that you love, you’ll be right at home at Upwork. We invite you to explore what’s possible in our work marketplace read more
EMPLOYEE
PARTICIPANTS
234
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1684
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Upwork Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Intelligent, innovative, pragmatic, committed to changing the world for the better.

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

Spend more time being candid about what doesn't work and fix consistent problems. Spend more time building cohesive employee teams instead of outsourcing. Spend more money on fewer freelancers of high quality rather than the alternative. Hold managers and directors+ accountable. Less talk, more walk

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

Total package. Clearly very well evaluated.

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Base salary should be higher. Equity package is fine I guess. Reward people with cash instead of gift cards. There is little incentive to go above and beyond when people are paid the same/more for doing less work. Company is bloated, should trim the fat and pay high-quality employees more money.

Review from Operations Dept

It's a freelance market, so it is what it is.

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

I can be candid and trust everyone. People bring their true selves to work and are enjoyable to work with.

Review from Operations Dept

Diversity of thought, depth of knowledge, desire to innovate, commitment to ethics, a bias toward action.

Review from Operations Dept

I made it myself through multiple contracts.

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

They embrace everyone and seem true and genuine when it comes to DIBS. This is a progressive company and they do walk the walk when it comes to being empathetic and supporting of their employees backgrounds.

Review from Operations Dept

Inclusion - the company is committed to fostering an environment where all can thrive.

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Upwork yet.
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What did you like most about the interview process?

Interviews Reviews

It was straightforward and well organized.

Review from Operations Dept

Very thorough - relevant thought exercise, good exposure to the teams - I met 14 people.

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Upwork yet.
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What makes you most happy at work?

Outlook Reviews

I like when my work has a tangible benefit of making things better and provides value. I like when I see a problem, am able to fix it, and get recognized for doing so. I'm happy when I'm building and organizing with other people and doing all I can to build a "finely tuned machine".

Review from Operations Dept

A brilliant group, a commitment to the mission, excitement for the future

Review from Operations Dept

It's my work, for me.

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of Upwork yet.
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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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