Upwork Customer Support Department Employee Reviews | Comparably
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Upwork is the world’s work marketplace, connecting millions of businesses with independent talent around the globe. We serve everyone from one-person startups to 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and freelancers to work together in new ways that unlock their potential. With freedom and control, our customers unlock a world of potential given the tools and experience that develop skills and address business challenges. The impact is both economic and personal. Because when you find the right people, you stop working to get by and start working strategically. Our talent community earned over $2.3 billion on Upwork in 2020 across more than 10,000 skills, including website & app development, creative & design, customer support, finance & accounting, consulting, and operations. If you share our passion for doing great work that you love, you’ll be right at home at Upwork. We invite you to explore what’s possible in our work marketplace read more
EMPLOYEE
PARTICIPANTS
234
TOTAL
RATINGS
1684
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Upwork Customer Support Department Employee Reviews

Briefly describe your overall experience at your company

Bad things have happened, sigh

Review from Customer Support Dept

What do you like best about the leadership team?

Leadership Reviews

Independent work environment for employees

Review from Customer Support Dept

Im honestly not sure what to say about them, i dont think Ive been working here long enough

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

Everything needs to be improved

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

Pay is based on what you put into it

Review from Customer Support Dept

Im able to set my own hourly wage

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Not fair, unreasonable, no time-proof

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

There aren't any Team reviews of Upwork yet.
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What do your coworkers need to improve and how could you work together better?

Team Reviews

Crab mentality, nepotism, not so fair

Review from Customer Support Dept

i dont interact with them at all

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Work from home comfortably, no commuting

Review from Customer Support Dept

its my own home or wherever i want to be at

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Upwork yet.
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What did you like most about the interview process?

Interviews Reviews

The Panel was actually amiable

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

Paycheck always motivates me, I can work comfortably from home

Review from Customer Support Dept

My independent work environment throughout

Review from Customer Support Dept

i can set my own hours

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of Upwork yet.
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What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Upwork yet.
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What would you most like to see improved at your company?

Outlook Reviews

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