USA Truck Outlook Employee Reviews | Comparably
USA Truck Claimed Company
USA Truck is a capacity solutions provider of transportation and logistics services that includes truckload and dedicated contract carriage. read more
EMPLOYEE
PARTICIPANTS
205
TOTAL
RATINGS
2761
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USA Truck Outlook Employee Reviews

What makes you most happy at work?

how people treat you at this company

Review from Business Development Dept

Being able to be a part of solutions

Review from Operations Dept

The ideal of improving process, streamlining "stuff", the chance to make a difference in current & future talent

Review from HR Dept

Helping others achieve their goals.

Review from IT Dept

Greeting everyone and finding a way to make their day better and more productive

Review from HR Dept

Bringing a solution to a customer that needs to have 1 or 100 shipments moved to their customer. We do that on a daily basis for so many people who work at other companies. We make people happy.

Review from Sales Dept

the relationship with my team

Review from Finance Dept

My coworkers and managers. You're treated like professionals without the hassle of micromanaging

Review from Finance Dept

My team and the people from other departments that I communicate with frequently.

Review from Finance Dept

The feeling of achievement when providing solutions that affect a lot of people and provide a way to better serve our customers

Review from IT Dept

feeling like i accomplished something good at the end of the day.

Review from Operations Dept

Knowing how I am contributing to our success.

Review from IT Dept

The team atmosphere to lean on each other and accomplish goals daily is why I chose USA Truck to build my career in.

Review from Operations Dept

my interaction with team members

Review from Finance Dept

My ability to interact with customers, gain there trust and close deals

Review from Sales Dept

Team mates, fast paced work environment

Review from Operations Dept

I enjoy contributing to the success of our company, especially my team.

Review from Operations Dept

The positive environment that I walk into everyday

Review from Business Development Dept

It's exciting, we have fun, and opportunity to make great money.

Review from Sales Dept

Being able to complete the tasks I set out to achieve.

Review from Operations Dept

What's going wrong and how can it be improved?

Corporate culture is toxic. There is going to have to be a attitude and heart change from the board, to the leadership team, and on down to managment before the workplace situation will improve for the employees.

Inadequate staffing to support drivers, team, and customers. Lots of lip service and talk of customer service attitude and actions from the Executive Team are completely opposite.

So much to list of what's wrong. Corporate culture, lack of teamwork, negativity induced by poor managment, "leadership" team lacking leaders.

Work load is rather heavy and constant negativity from our phone calls.

Review from Operations Dept

Communication in ops, and between leaders and down the chain.

Review from Operations Dept

poor communication- need more respect for othes.

Review from Operations Dept

The pay levels are extremely skewed. Cutting back on headcount and they paying interns more than what full time employees make

Review from Finance Dept

Again, the negativity in the atmosphere and the people that are just sitting in a chair to fill a position... not actually doing their jobs. I think we need to get rid of those people that are constantly not working or showing low results, both regular office employees and drivers.

Review from Operations Dept

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Review Sentiment at USA Truck

93
93%
7
7%

About USA Truck's Outlook

A
82/100

Where This Score Ranks USA Truck's Outlook

TOP
10%

In the Top 10% of 2020 similar size companies on Comparably

?

Not enough ratings to compare against companies in Fort Smith, AR

1st

1st place versus 5 competitors rated on Comparably

USA Truck's Outlook is scored an A by 470 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” USA Truck's Outlook score negatively contributes to their overall culture score, due partly to the fact that the HR department’s negative scores cause Outlook to be one of USA Truck's weaker culture attributes amongst employees. Use the filters below to understand USA Truck employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 2 months ago.

Rate Outlook the Highest

  • Department - Sales
    +11%
  • Department - IT
    +10%
  • Department - Customer Support
    +9%

Rate Outlook the Lowest

  • Department - HR
    -3%
  • Experience - 1 to 3 Years
    +1%
  • Experience - Entry Level
    +2%

How USA Truck's Outlook Score is Calculated

FILTER RATINGS BY

Results from 202 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

89
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic20%
Good67%
Neutral9%
Bad2%
Terrible2%
How do your customers perceive your company?
AnswerPercent
Yes78%
No22%
Are you typically excited about going to work each day?
×
Rate your company