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USA Truck Company Culture
USA Truck Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.6/5
Top Rated Culture Dimensions
CEO Rating
A+Compensation
A+Diversity
A+Environment
A+Executive Team
A+USA Truck CEO
Top 5%Top 5% of Similar Size Companies on Comparably
James Reed
82 /100
See More
Diversity at USA Truck
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Diverse employees at USA Truck have rated Meetings, Happiness, and Team as the highest categories they have scored
Women at USA Truck
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Women at USA Truck have rated CEO Rating, Meetings, and Team as the highest categories they have scored
USA Truck eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 10%Top 10% of Similar Size Companies on Comparably
Recommend to a Friend?
43
USA Truck employees are 43% more likely to recommend USA Truck as a great place to work
| 62% | Promoters |
|---|---|
| 19% | Passives |
| 19% | Detractors |
Working at USA Truck
Working at USA Truck is rated highly by 205 employees, across various culture dimensions. USA Truck employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting USA Truck’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in Fort Smith, AR. See below in detail how working at USA Truck was rated by employees.
Overall Company Culture at USA Truck
A+
Overall Company Culture at USA Truck is rated A+
Last updated 2 months ago
Top
5%
USA Truck ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
USA Truck Employee Reviews
Out of 549 USA Truck employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping USA Truck improve their work culture.
| Positive Reviews | 93% |
|---|---|
| Constructive Feedback | 7% |
Positive Reviews From USA Truck Employees
- What did you like most about the interview process?is very fair and it's a good process
- What makes you most happy at work?how people treat you at this company
- What is most positive about the culture and environment at your company?everything is great in Indy company
Constructive Feedback From USA Truck Employees
- What does the leadership team need to get better at?Communication with employees and accepting responsibility
- Why do you feel undervalued and what would make you feel better about your compensation?easy access to employees benefits and programs, cost, etc.
- What do your coworkers need to improve and how could you work together better?Better communication and drivier training program.
USA Truck Company Information
USA Truck Company Overview
USA Truck is a capacity solutions provider of transportation and logistics services that includes truckload and dedicated contract carriage.
USA Truck Mission, Vision & Values
USA Truck Mission Statement
USA Truck's mission is to provide innovative and superior transportation solutions that exceed our customers' expectations. We will foster an ethical and safe culture where our employees are challenged, empowered and rewarded to continuously improve customer and shareholder value.
USA Truck Values
- Accountability
- Commitment
- Trust
- Integrity
- Teamwork
| Headquarter | 3200 Industrial Park Rd Van Buren, AR 72956 United States of America |
|---|---|
| Website | usa-truck.com/ |
| Founding Date | 1983 |
| Tel | 4794712500 |
| Company Status | Public |
| Stock | USAK |
| Jobs | usa-truck.com/careers/ |
| Social Sites |
USA Truck Competitors
USA Truck competitors include J.B. Hunt Transport, Inc., Heartland Express, Celadon Group, and Knight Transportation. USA Truck ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how USA Truck compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
USA Truck Employees
205 employees at USA Truck have reviewed USA Truck across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.
Overall, the 205 USA Truck employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at USA Truck are pleased with their total compensation at USA Truck, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at USA Truck are extremely happy with their team. 205 Participants grade the quality of their coworkers an A+. The majority believe the meetings at USA Truck are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at USA Truck believe the environment at USA Truck is positive. Most Participants believe the pace of work at USA Truck is comfortably fast. About 54% of the employees at USA Truck work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.
Overall, the employees at USA Truck are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining USA Truck - Employee Onboarding
The prevailing opinion from employees about joining USA Truck is that the company was very prepared on their first day. USA Truck employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
USA Truck KPIs and OKRs
At USA Truck 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of USA Truck's KPIs and OKRs is essential for its success. Out of 4 USA Truck employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
USA Truck CEO & Leadership
USA Truck CEO - James Reed
82 /100
USA Truck’s CEO James Reed started in this role in 2016. James’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Fort Smith, AR. USA Truck’s CEO is highly regarded especially by employees in the Sales department, employees in the Customer Support department, and employees with Over 10 Years experience. However, employees in the Business Development department, employees in the HR department, and employees with 1 to 3 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to USA Truck’s competitors, James Reed ranks right above Heartland Express CEO Michael Gerdin. Under Reed’s leadership, USA Truck employee respondents are most happy about their Compensation and the company’s Environment. Work Culture and Professional Development are two areas, according to respondents, where USA Truck could stand to see real improvement.
USA Truck Leadership
The USA Truck Executive Team is rated an “A+” and led by CEO James Reed, VP & Chief Technology Officer Kim Littlejohn, and Chief Financial Officer and Executive Vice President Jason Bates
James Reed CEO / President
Mr. Reed joined USA Truck in November 2016, bringing more than two decades of multi-faceted experience in trucking,... read more
Kim Littlejohn VP & Chief Technology Officer
Ms. Kim Littlejohn has been Vice President and Chief Technology Officer at USA Truck, Inc. since May 2017. Ms.... read more
Jason Bates Chief Financial Officer and Executive Vice President
Mr. Jason Bates has been Chief Financial Officer and Executive Vice President of USA Truck, Inc. since May 2017. Mr.... read more
David McGill Vice President - Dedicated & Independent Contractor Operations
David McGill serves as the Vice President - Dedicated & Independent Contractor Operations of USA Truck.
Richard Hainlen Vice President Revenue Operations
Richard Hainlen serves as the Vice President Revenue Operations of USA Truck, Inc.. Richard started at USA Truck, Inc.... read more
Jeff Harris Vice President of Maintenance
Jeff Harris serves as the Vice President of Maintenance of USA Truck.
Zachary King Vice President, Corporate Controller
Zachary King serves as the Vice President, Corporate Controller of USA Truck, Inc.. Zachary started at USA Truck, Inc.... read more
Katherine Knight Vice President, General Counsel and Corporate Secretary
Katherine Knight serves as the Vice President, General Counsel and Corporate Secretary of USA Truck, Inc.. Katherine... read more
USA Truck Salaries
How much does USA Truck pay?
How much do people at USA Truck get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at USA Truck is $120,477, or $57 per hour, while the estimated median salary is $119,091, or $57 per hour.
At USA Truck, the highest paid job is a Director of Sales at $211,669 annually and the lowest is a CS Rep at $47,104 annually. Average USA Truck salaries by department include: Engineering at $134,047, Product at $153,887, Finance at $86,028, and HR at $112,338. Half of USA Truck salaries are above $119,091.
147 employees at USA Truck rank their Compensation in the Top 5% of similar sized companies in the US (based on 444 ratings) while 147 employees at USA Truck rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 148 ratings).
Salaries contributed from USA Truck employees include job titles like Senior Marketing Manager and Financial Analyst. Comparably data has a total of 1 salary records from USA Truck employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
17th Percentile $90k | $90k | 17th Percentile |
33rd Percentile $119k | $119k | 33rd Percentile |
50th Percentile $166k | $166k | 50th Percentile |
67th Percentile $221k | $221k | 67th Percentile |
83rd Percentile $248k | $248k | 83rd Percentile |
100th Percentile $279k | $279k | 100th Percentile |
$120,477*
Average Compensation
$119,091*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
USA Truck Salaries by Department
Diversity & Inclusion at USA Truck
Diverse employees at USA Truck score the company 88/100 across various culture categories, placing USA Truck in the Top 5% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at USA Truck across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
USA Truck Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Employee Stock Purchase Plan
Office Perks
- Company Social Outings
- Legal Assistance
- Work From Home Policy
USA Truck PTO
USA Truck's PTO and Vacation policy typically gives 20-30 days off a year. USA Truck's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
USA Truck Careers
USA Truck Jobs
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Overview of Candidates Interested in USA Truck on Comparably
Candidates By Department
Operations | 100% |
|---|
Candidates By Location
Monticello | 100% |
|---|
Frequently Asked Questions regarding USA Truck
What is USA Truck address?
USA Truck location is at 3200 Industrial Park Rd
Who is the CEO of USA Truck?
USA Truck CEO is James Reed, their score by employees is 82
What is USA Truck eNPS?
The eNPS for USA Truck is 43
What is USA Truck revenue?
USA Truck revenue is $447M
What is the salary for Technical Support in USA Truck?
Technical Support average salary in the US is 65k
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