Joining USAA - Employee Onboarding | Comparably
USAA Claimed Company
The United Services Automobile Association is a Texas-based Fortune 500 diversified financial services group of companies. read more
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EMPLOYEE
PARTICIPANTS
118
TOTAL
RATINGS
2219

Joining USAA - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining USAA is that the company was very prepared on their first day. USAA employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

AnswerPercent
Yes100%
No0%
Did you have a positive onboarding experience when you were hired at your current company?
AnswerPercent
Very Prepared50%
Prepared33%
Somewhat Prepared17%
Unprepared0%
Very Unprepared0%
How prepared was your company on your first day of onboarding?
AnswerPercent
Yes100%
No0%
Was your direct manager helpful with your onboarding during your first 90 days?
1

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at USAA are rated an A. At USAA most employees said they received feedback once a quarter or once a month. 71% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at USAA.

AnswerPercent
Every week16%
Once a month24%
Once a quarter38%
Once a year13%
Never9%
How often do you get valuable feedback on how to improve at work?
AnswerPercent
Yes22%
No78%
Does your boss expect you to work when you're on vacation?
AnswerPercent
Yes71%
No29%
Do you feel comfortable giving your boss negative feedback?
2

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 80% of men and 40% of women at USAA said they negotiated their salaries. On average, USAA employees earn $132,815. USAA ranks in the Top 10% for compensation in San Antonio, TX. Learn More about Salaries at USAA.

Average Salaries at USAA by Department
$149k*
Engineering
$146k*
Product
$140k*
Design
$132k*
Marketing
$115k*
Operations
$62k*
Admin
$157k*
Business Dev
$83k*
Finance
$238k*
Communications
$74k*
Customer Support
$126k*
HR
$80k*
IT
$159k*
Legal
$148k*
Sales

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

3

Get Acclimated

Now that you’ve joined USAA, get acclimated. Is lunch a social time or do people sit at their desks? At USAA the most common answer selected by employees is a 1 hour break. Understand your coworkers and why they’ve chosen to stay at USAA, many employees say it’s because of the comp & benefits.

AnswerPercent
Company Mission23%
Comp & Benefits54%
Co-Workers8%
Comfort & Familiarity15%
Career Advancement Opportunities0%
What's the main reason you stay at your current company?
AnswerPercent
>1 hour18%
1 hour37%
45 minutes9%
30 minutes9%
I eat at my desk27%
How long do you take for lunch breaks?
AnswerPercent
Multiple times a week6%
Once a week18%
Once a month29%
Once a quarter18%
Never29%
How often do you socialize with team members outside of work?
4

Professional Development

USAA ranks in the Bottom 35% of companies for professional development in San Antonio, TX. 71% of employees feel as though USAA is beneficial to their continuous career growth, and 43% said they had a mentor at the office. Learn More about Professional Development at USAA.

AnswerPercent
Yes43%
No57%
Do you have a mentor at work?
AnswerPercent
Yes71%
No29%
Does your current company provide you meaningful opportunities for career advancement?
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