D-
53/100
USCIS Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Seeing the smiles on the faces of newly naturalized citizens. Helping refugees resettle in the US.
When I'm not scheduled to be at the window and can catch up on files at my desk.
Challenging work, finding solutions to problems. Striving to make it a good place to work for everyone.
What's going wrong and how can it be improved?
High turnover from insane expectations and no actual on-boarding, just jump in and figure it out but oh, when you can't figure out, you will be written up for not figuring it out.
The way management is selected is a problem. Favoritism and insider cliques weigh heavily in determining who ends up in management. Competency is thrown out in favor of who knows who. Another factor is organizational bullying of employees who speak up or object to mistreatment & bad circumstances
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