UserZoom Claimed Company
UserZoom offers SaaS-based solutions for online user experience research and remote usability testing of web-based... read more
EMPLOYEE
PARTICIPANTS
104
TOTAL
RATINGS
1457
...
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eNPS at UserZoom

UserZoom's Employee Net Promoter Score (eNPS) is 87, as rated by 90 employees. Employee Net Promoter Score tracks UserZoom employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at UserZoom to a friend? Today, 89% of UserZoom employees would encourage their friends to become coworkers, whereas 9% are neutral and 2% would not recommend working at UserZoom to their friends.

Last updated months ago.

Where This Score Ranks UserZoom's eNPS

  • TOP
    5%

    In the Top 5% of 1660 Similar Sized Companies on Comparably

  • TOP
    5%

    In the Top 5% of 768 Nearby Companies in San Francisco

  • 1st

    1st place versus 5 competitors rated on Comparably

87
Nov
88
Dec
86
Jan
86
Feb
85
Mar
87
Jun
  • Promoters
  • Passives
  • Detractors

Who Ranks UserZoom's eNPS the Highest?

Department - Operations 100/100
Department - Customer Success 100/100
Experience - 1 to 3 Years 100/100

Who Ranks UserZoom's eNPS the Lowest?

Department - Customer Support 67/100
Ethnicity - Hispanic or Latino 67/100
Tenure - 5 to 10 Years 67/100

UserZoom eNPS At a Glance

UserZoom employees are more likely to recommend UserZoom as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Operations department and the Customer Success department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at UserZoom to a friend?” Based on 90 ratings, UserZoom ranks 1st place versus its 5 competitors and is right above UserTesting.

Compared to other companies in San Francisco, UserZoom falls into the Top 5% of 768 companies. The last rating was provided months ago.

UserZoom's eNPS Trendline

  • UserZoom
  • Other Companies in San Francisco-21
  • Similar Size on Comparably-11

UserZoom's eNPS Rank Against Similar Sized Companies on Comparably

TOP
5%

UserZoom ranks in the Top 5% of other companies on Comparably with 201-500 Employees for eNPS Score.

  1. Blizzard Entertainment
    87
  2. Grammarly
    87
  3. 411 Locals
    87
  4. UserZoom
    87
  5. SendGrid
    86
  6. Greenhouse Software, Inc.
    86
  7. TripleLift
    86

UserZoom's eNPS Rank Against Other Companies Nearby

TOP
5%

UserZoom ranks in the Top 5% of other companies in San Francisco for eNPS Score.

  1. DroneDeploy
    88
  2. Grammarly
    87
  3. Syapse
    87
  4. UserZoom
    87
  5. Sitetracker
    86
  6. Calm
    86
  7. Optimizely
    85

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