UserZoom Claimed Company
UserZoom offers SaaS-based solutions for online user experience research and remote usability testing of web-based... read more
EMPLOYEE
PARTICIPANTS
104
TOTAL
RATINGS
1457
...
HR or Marketing? Claim Your Free Employer Account

UserZoom Environment Employee Reviews

What is most positive about the culture and environment at your company?

Everyone is always in high spirits.

Weekly "All Together" sessions are a space where we share our concerns, backgrounds, history,... and permits to learn from each other

Lots of avenues for support - focus on DE&I, good work-life balance, fun employee-hosted events to have more social interactions, seasonal events, some meetings have rotating presenters to lessen the load on everyone, very quick and collaborative

Review from Customer Success Dept

During our company meetups, we get the chance to share our ideas with all colleagues across the globe. Also the many tips on improving our individual skills.

We have weekly all hands to cover various topics. I do feel like the company is an amazing trajectory so there's excitement. However, I do want to note that sometimes certain decisions are made that impact others in the company and it's never clearly communicated.

Mental health is continuously promoted and taken seriously.

The company culture is one of growth and innovation. Every policy or action can be changed if found to be necessary and processes or constantly evolving. This isn’t a company just stuck in its ways and unable to change we regularly find new ways to do thing

Review from Product Dept

That everyone is focused on our mission and values, and more importantly, taking care of ourselves personally.

Review from Product Dept

We are a family around 3 countries!

We work hard but it is understood that you need to take time to unplug so you can be on top on your game. Work hard play hard. It's great.

Kaizen culture of always improving

Review from Sales Dept

We have a weekly global meeting, great culture

Everyone is here to achieve a common goal. While the pace is fast, given our rapid growth, silos and infighting are extremely rare occurences.

Working from home most of the time

Above it all everyone wants the working environment to be enjoyable and positive

Review from Sales Dept

Very collaborative and positive, the focus is truly on us as employees being healthy along with meeting client needs.

We fail forward together... mistakes are welcome as we have adopted a kai zen culture, and make tiny improvements over time.

Every Monday, we start off our week with a company-wide meeting with peers around the world w/ learning & development. I've worked for companies where we might do this once a year during a kickoff, etc. UZ is passionate about bring new perspectives, improving as an individual & continuous motivation

Communication is completely free and encouraged. Helping each other learn feels like the number one priority.

Review from Customer Support Dept

Communication, transparency, good environment, competent people.

What needs to change to make the company culture better?

Additional time to volunteer actions

Review Sentiment at UserZoom

97
97%
3
3%

About UserZoom's Environment

A+
82/100

Where This Score Ranks UserZoom's Environment

TOP
5%

In the Top 5% of 1583 similar size companies on Comparably

TOP
5%

In the Top 5% of 724 companies in San Francisco

1st

1st place versus 5 competitors rated on Comparably

The environment at UserZoom is considered positive by 99% of employees and regarded as having a “comfortably fast” work pace by 47 employees. Relative to its competitors, UserTesting, ForeSee, Genesys, Userlytics, and Call Loop, UserZoom's environment score ranks in 1st place. This also puts them in the Top 5% of 1583 similar sized companies (201-500 Employees) on Comparably and Top 5% of 724 companies in San Francisco.

Rate Environment the Highest

  • Department - Customer Success
    +5%
  • Gender - Female
    +3%
  • Department - Operations
    +2%

Rate Environment the Lowest

  • Department - Product
    -4%
  • Department - Sales
    -2%
  • Gender - Male
    -2%

How UserZoom's Environment Score is Calculated

FILTER RATINGS BY

Results from 70 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

7 or less
7%
8
48%
10
42%
12
3%
More than 12
0%
On average, how many hours do you work a day?
Extremely fast
20%
Comfortably fast
68%
Moderate
9%
A bit slow
3%
Bureaucratic
0%
What's the work pace at your company?
Positive
99%
Negative
1%
Is your work environment positive or negative?
Does someone you work with closely, make you want to quit your job?
Do you have a close friend at work?
5% or Less
33%
5-10%
67%
10-25%
0%
25-50%
0%
50%+
0%
What % of the time are you bored at work?
×
Rate your company