UserZoom Environment Employee Reviews | Comparably
UserZoom Claimed Company
UserZoom offers SaaS-based solutions for online user experience research and remote usability testing of web-based products and mobile apps. read more
EMPLOYEE
PARTICIPANTS
121
TOTAL
RATINGS
1701
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UserZoom Environment Employee Reviews

What is most positive about the culture and environment at your company?

Caring culture, collaborative, positive, no silos

Everyone plays well together, on the same team, with the same will to win!

People care about each other and about our customers.

Everyone is always in high spirits.

Weekly "All Together" sessions are a space where we share our concerns, backgrounds, history,... and permits to learn from each other

Lots of avenues for support - focus on DE&I, good work-life balance, fun employee-hosted events to have more social interactions, seasonal events, some meetings have rotating presenters to lessen the load on everyone, very quick and collaborative

Review from Customer Success Dept

During our company meetups, we get the chance to share our ideas with all colleagues across the globe. Also the many tips on improving our individual skills.

We have weekly all hands to cover various topics. I do feel like the company is an amazing trajectory so there's excitement. However, I do want to note that sometimes certain decisions are made that impact others in the company and it's never clearly communicated.

Communication, transparency, good environment, competent people.

Communication is completely free and encouraged. Helping each other learn feels like the number one priority.

Review from Customer Support Dept

Every Monday, we start off our week with a company-wide meeting with peers around the world w/ learning & development. I've worked for companies where we might do this once a year during a kickoff, etc. UZ is passionate about bring new perspectives, improving as an individual & continuous motivation

We fail forward together... mistakes are welcome as we have adopted a kai zen culture, and make tiny improvements over time.

Very collaborative and positive, the focus is truly on us as employees being healthy along with meeting client needs.

Above it all everyone wants the working environment to be enjoyable and positive

Review from Sales Dept

Working from home most of the time

Everyone is here to achieve a common goal. While the pace is fast, given our rapid growth, silos and infighting are extremely rare occurences.

We have a weekly global meeting, great culture

We are a family around 3 countries!

Mental health is continuously promoted and taken seriously.

Kaizen culture of always improving

Review from Sales Dept

What needs to change to make the company culture better?

Additional time to volunteer actions

Review Sentiment at UserZoom

97
97%
3
3%

About UserZoom's Environment

A+
83/100

Where This Score Ranks UserZoom's Environment

TOP
5%

In the Top 5% of 1590 similar size companies on Comparably

TOP
5%

In the Top 5% of 738 companies in San Francisco

1st

1st place versus 5 competitors rated on Comparably

The environment at UserZoom is considered positive by 99% of employees and regarded as having a “comfortably fast” work pace by 56 employees. Relative to its competitors, ForeSee, UserTesting, Genesys, Userlytics, and Call Loop, UserZoom's environment score ranks in 1st place. This also puts them in the Top 5% of 1590 similar sized companies (201-500 Employees) on Comparably and Top 5% of 738 companies in San Francisco.

Rate Environment the Highest

  • Department - Customer Success
    +5%
  • Experience - 1 to 3 Years
    +2%
  • Gender - Female
    +2%

Rate Environment the Lowest

  • Department - Product
    -7%
  • Department - Sales
    -3%
  • Gender - Male
    -3%

How UserZoom's Environment Score is Calculated

FILTER RATINGS BY

Results from 83 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less7%
852%
1038%
123%
More than 120%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast21%
Comfortably fast68%
Moderate9%
A bit slow2%
Bureaucratic0%
What's the work pace at your company?
AnswerPercent
Positive99%
Negative1%
Is your work environment positive or negative?
AnswerPercent
Yes0%
No100%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes100%
No0%
Do you have a close friend at work?
AnswerPercent
5% or Less33%
5-10%67%
10-25%0%
25-50%0%
50%+0%
What % of the time are you bored at work?
×
Rate your company