Vacasa Culture | Comparably
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Vacation Rental Management, Marketing, and Technology read more
EMPLOYEE
PARTICIPANTS
569
TOTAL
RATINGS
5160

Vacasa Company Culture

Vacasa Culture

This score is derived from employee ratings & reviews
3.0/5
Vacasa's Overall Culture is rated C-

Top Rated Culture Dimensions

Vacasa CEO

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Matt Roberts Vacasa's CEO
Matt Roberts
58 /100

Diversity at Vacasa

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Diverse employees at Vacasa have rated Team, Office Culture, and Retention as the highest categories they have scored

Women at Vacasa

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at Vacasa have rated Team, Perks And Benefits, and Environment as the highest categories they have scored

Vacasa eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Recommend to a Friend?

-19

Vacasa employees are -19% more likely to recommend Vacasa as a great place to work

33%Promoters
15%Passives
52%Detractors

Working at Vacasa

Working at Vacasa is rated below average by 569 employees, across various culture dimensions. Vacasa employees rate Environment highest among all categories, and think that CEO Rating and Compensation have the most room for improvement, putting Vacasa’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Portland. See below in detail how working at Vacasa was rated by employees.

Overall Company Culture at Vacasa

C-

Overall Company Culture at Vacasa is rated C-

Last updated months ago

Bottom
30%

Vacasa ranks in the Bottom 30% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 569 Employees

View Results
0
20
40
60
80
100
Business Dev
89
Business Dev89
Customer Success
76
Customer Success76
Design
76
Design76
HR
75
HR75
Marketing
67
Marketing67
Customer Support
62
Customer Support62
Operations
62
Operations62
Engineering
50
Engineering50

Vacasa Employee Reviews

Out of 535 Vacasa employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Vacasa improve their work culture.

66%
34%
Positive Reviews66%
Constructive Feedback34%

Positive Reviews From Vacasa Employees

  • What did you like most about the interview process?
    VERY KIND AND POLITET FUNNY
  • What is most positive about the culture and environment at your company?
    THE VACASA TEAM IN CHELAN ARE CLOSE AND WE WORK AS ATEAM
  • What are some of the best things about your team?
    We are a family and are there for each other

Constructive Feedback From Vacasa Employees

  • What does the leadership team need to get better at?
    Communication and setting clear expectations.
  • What's going wrong and how can it be improved?
    customers say that the houses are not maintained and there is no support for issues
  • What do your coworkers need to improve and how could you work together better?
    meeting are irrelevant and ineffective

Vacasa Company Information

Vacasa Company Overview

Vacation Rental Management, Marketing, and Technology

Vacasa Mission, Vision & Values

Vacasa Mission & Values

At Vacasa, our mission is to be the most trusted vacation rental company. This investment allows us to bring our offering to more markets and provide our homeowners and guests unparalleled service.”

Vacasa Vision Statement

We opened our doors in 2009 with a vision to drive unbeatable revenue for our homeowners and unforgettable experiences for our guests.

Headquarter850 NW 13th Ave
Portland, OR 97209
United States of America
Websitewww.vacasa.com
Founding Date2009
Tel(503) 345-9399
Company StatusPrivate
Social Sites

Vacasa Competitors

Vacasa competitors include TurnKey Vacation Rentals. Vacasa ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Vacasa compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    TurnKey Vacation Rentals' Logo
    TurnKey Vacation Rentals
    3.5/5
  2. #2
    Vacasa's Logo
    Vacasa
    3.0/5
  • Culture Video

Vacasa Employees

569 employees at Vacasa have reviewed Vacasa across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 569 Vacasa employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Vacasa are not very pleased with their total compensation at Vacasa, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Vacasa are generally satisfied with their team. 569 Participants grade the quality of their coworkers a C. The majority believe the meetings at Vacasa are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Vacasa believe the environment at Vacasa is positive. Most Participants believe the pace of work at Vacasa is extremely fast. About 68% of the employees at Vacasa work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Vacasa are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Vacasa employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Vacasa report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Vacasa have 4+ meetings
Meetings
A Day in the Life
72% of Vacasa employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Vacasa employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
75% of Vacasa employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Vacasa employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
57% of Vacasa employees call their work environment positive
Environment

Joining Vacasa - Employee Onboarding

The prevailing opinion from employees about joining Vacasa is that the company was somewhat prepared on their first day. Vacasa employees concluded that their overall onboarding experience was positive. 33% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Vacasa KPIs and OKRs

At Vacasa 75% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Vacasa's KPIs and OKRs is essential for its success. Out of 12 Vacasa employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 10 have said yes.

AnswerPercent
Yes83%
No17%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes75%
No25%
Are the KPIs/OKRs for your department clear?

Vacasa CEO & Leadership

Vacasa CEO - Matt Roberts

Matt Roberts Vacasa's CEO
58 /100

Vacasa’s CEO Matt Roberts started in this role in 2020. Matt’s approval rate is lower compared to CEOs at similar sized companies, putting Matt in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in Portland. Matt Roberts’s employees rank Vacasa in the Top 40% for Environment, in the Top 40% for Professional Development, and in the Bottom 45% for Office Culture. Roberts is generally unpopular with Vacasa employees, but ranks especially low with employees in the Engineering department, and by employees with Over 10 Years experience and employees identified with Other ethnicities. However, employees in the Business Development department have a slightly more favorable view of the CEO. When compared to Vacasa’s competitors, Matt Roberts ranks below TurnKey Vacation Rentals CEO John Banczak.

Vacasa Leadership

The Vacasa Executive Team is rated a “C-” and led by CEO Matt Roberts, CTO Tim Goodwin, and Director of Business Development Danya Minyan

  • Matt Roberts  CEO / President

    Matt Roberts CEO / President

    Serving on Vacasa’s Board of Directors since 2018, Matt Roberts became CEO to lead the company’s strategic growth and... read more

  • Tim Goodwin CTO

    Tim Goodwin serves as the CTO of Vacasa. Tim started at Vacasa in Apr of 2017. Tim currently resides in the Portland,... read more

  • Danya Minyan Director of Business Development

    Danya Minyan serves as the Director of Business Development of Vacasa. Danya started at Vacasa in Nov of 2014. Danya... read more

  • Alexandra Johnson Director of Operations

    Alexandra Johnson serves as the Director of Operations of Vacasa. Alexandra started at Vacasa in Sep of 2016. Alexandra... read more

  • Caleb Donegan Vice President of Digital

    Caleb Donegan serves as the Vice President of Digital of Vacasa. Caleb started at Vacasa in Jan of 2018. Caleb currently... read more

  • Nicolle Sansotta Director of Product Management, Finance

    Nicolle Sansotta serves as the Director of Product Management, Finance of Vacasa. Nicolle started at Vacasa in November... read more

  • Colin Carvey SVP, Head of Growth

    Colin Carvey serves as the SVP, Head of Growth of Vacasa. Colin started at Vacasa in June of 2017. Colin currently... read more

  • Jason Bianco Regional Director at Vacasa

    Jason Bianco serves as the Regional Director at Vacasa of Vacasa.

  • Ryan Greer Regional Director

    Ryan Greer serves as the Regional Director of Vacasa.

Vacasa Salaries

How much does Vacasa pay?

How much do people at Vacasa get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Vacasa is $121,636, or $58 per hour, while the estimated median salary is $118,276, or $56 per hour.

At Vacasa, the highest paid job is a Director of Sales at $212,652 annually and the lowest is a CS Rep at $46,901 annually. Average Vacasa salaries by department include: Operations at $135,907, Legal at $157,586, Design at $109,225, and Marketing at $121,545. Half of Vacasa salaries are above $118,276.

264 employees at Vacasa rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 795 ratings) while 257 employees at Vacasa rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 267 ratings).

Salaries contributed from Vacasa employees include job titles like Director of Engineering, Senior Developer, Developer, and Operations Manager. Comparably data has a total of 2 salary records from Vacasa employees.

Last updated months ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$90k
$90k17th Percentile
33rd Percentile
$118k
$118k33rd Percentile
50th Percentile
$165k
$165k50th Percentile
67th Percentile
$226k
$226k67th Percentile
83rd Percentile
$248k
$248k83rd Percentile
100th Percentile
$280k
$280k100th Percentile
$121,636*
Average Compensation
$118,276*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Vacasa Salaries by City

Vacasa Salaries by Department

Explore Vacasa Salaries

Diversity & Inclusion at Vacasa

Diverse employees at Vacasa score the company 69/100 across various culture categories, placing Vacasa in the Top 50% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Vacasa across various culture dimensions.

Our purpose is to foster an inclusive environment where everyone feels welcome to be their authentic selves and all voices are heard—an environment that is aligned with our values and reflects our global community.

Ranked Culture the Highest

Women 89/100
Department - Business Development
Men 82/100
Tenure - Less Than 1 Year
Diverse Employees N/A/100

Ranked Culture the Lowest

Women 64/100
Tenure - 2 to 5 Years
Men 42/100
Department - Operations
Diverse Employees N/A/100

Vacasa Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Work From Home Policy
  • Unique Office Space

Vacasa PTO

Vacasa's PTO and Vacation policy typically gives unlimited days off a year with 83% of employees expected to be work free while out of office. Paid Time Off is Vacasa's 3rd most important benefit besides Healthcare when ranked by employees, with 17% of employees saying it is the most important benefit. Vacasa's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time33%
Vacation Policy17%
Office Meals0%
401k Contribution50%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes17%
No83%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo23%
$1500 - $2500/mo11%
$1000 -$1500/mo22%
$500 -$1000/mo33%
Less than $500/mo11%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Vacasa Careers

Vacasa Jobs

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Overview of Candidates Interested in Vacasa on Comparably

Candidates By Department

All Industries
43%
Marketing
22%
IT
11%
Design
8%
Product
8%
Other
8%

Candidates By Location

Portland
51%
Los Angeles
8%
Cleveland
5%
Boston
3%
Salem
3%
Other
30%

Frequently Asked Questions regarding Vacasa

What is Vacasa address?

Vacasa location is at 850 NW 13th Ave

Who is the CEO of Vacasa?

Vacasa CEO is Matt Roberts, their score by employees is 58

What is Vacasa eNPS?

The eNPS for Vacasa is -19

What is the salary for Business Development Manager in Vacasa?

Business Development Manager average salary in the US is 132k

What are the salaries in the Legal in Vacasa?

The average salaries for Legal in Vacasa is 158k

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