Team members are extremely under valued, over worked and under compensated. Corporate is incompetent and heartless. They make a big show about valuing team member input, then ignore any feedback. They treat TM's like tools they can break and replace.
What do your coworkers need to improve and how could you work together better?
The main problem is ineffectual training and communication.
What's going wrong and how can it be improved?
The items are very overpriced and they regularly increase price points, especially in major cities.
What does the leadership team need to get better at?
Valuing the input of TMS who have been doing this job for years, rather than implementing changes which are illogical and inefficient and then ignoring or disciplining TMs who give negative feedback about the new processes.
Why do you feel undervalued and what would make you feel better about your compensation?
They say that if you're good at your job they will give you raises, but I've never actually seen anyone who they praised as doing extremely well get a raise out of it. I would like to see TM's compensated with a fair living wage and have their feedback valued and implemented.
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