VCA Senior Customer Service Manager Salary | Comparably
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VCA Claimed Company
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us. read more
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VCA Senior Customer Service Manager Salary

The average VCA Senior Customer Service Manager earns an estimated $80,660 annually, which includes an estimated base salary of $75,874 with a $4,786 bonus. VCA's Senior Customer Service Manager compensation is $10,366 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at VCA can range from $50,000 - $129,500.

The Customer Support Department at VCA earns $5,774 more on average than the Engineering Department.

Last updated 20 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$80,660
Average Compensation
$75,874
avg. base
$4,786
avg. bonus

Senior Customer Service Manager Salaries at VCA

Senior Customer Service Managers earn $1,424 more than Customer Service Managers, and $6,461 less than Technical Supports.

Technical Support
$87k*
Customer Service Manager
$79k*
CS Rep
$47k*
* estimated salary

Compensation at VCA by Department

The Customer Support Department averages $5,774 more than the Engineering Department, and $25,151 less than the Legal Department

Legal
$148,066 Avg. total comp.
+$25k
Customer Support
$122,915 Avg. total comp.
Engineering
$117,141 Avg. total comp.
-$6k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to VCA reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to VCA reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at VCA Rate Their Compensation

The majority of Senior Customer Service Managers at VCA believe they're not compensated fairly. 30% of Senior Customer Service Managers at VCA say they receive annual bonuses, and the majority (50%) are satisfied with their benefits. See more compensation ratings at VCA

Do you believe you're paid fairly?
28% Yes
28
Does your company give annual bonuses?
30% Yes
30
Are you satisfied with your Benefits?
50% Yes
50

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