VCA Compensation Employee Reviews | Comparably
VCA Claimed Company
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us. read more
EMPLOYEE
PARTICIPANTS
760
TOTAL
RATINGS
5984
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VCA Compensation Employee Reviews

What is the best part about your compensation package?

401k with company match is great

Competitive salaries and bonus structure

Grandfathered vacation. Per hour pay is good but they will schedule you 30-36 hours so you wind up cut anyway

Health insurance was ok. Pet discount.

Adequate pay and paid time off

I build up vacation and sick days by not calling in

Benefits, health and 401k they cover alot of it

The ability to pick and choose from a variety of offerings allows me to tailor a package to my needs.

Review from Customer Success Dept

The Benefits for employees pets

Review from Admin Dept

I miss marked my thoughts on being compensated fairly. I felt the best part of my benefits was the staff discount at home and away hospitals

I was very grateful for the the discounts on vet care and the the additional programs made available to staff

Great employee discounts available for up to 4 pets

401k match is great! Benefits get better every year

The continuing education allowance provided.

I love monthly commission checks

affordable medical insurance and disability

I'm not sure to be honest

Review from Operations Dept

Deeply discounted pet care in your home hospital

The Veterinarian benefits provided to staff

Pet discounts, and life insurance.

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

More compensation for all of the emotional and physical labor

Pay market and better health insurance coverage, 401K matching and employee discounts

Better trained leadership and staff that isnt so overwhelmed

Corporate demands that we bring in more revenue but cut our hours making us short staffed. We are required to bring in new clients but are already solidly booked with appointments and available staff are mentally/physically exhausted. Corporate doesn't care, they want more revenue no matter what

Review from Operations Dept

Better pay and more sick and vacation days. Take better care of their people.

upper management only valued their paychecks, not the little guys who do the unwanted everday tasks caring for kennel animals. Kennel team is not appreciated.

I just don’t feel like we get paid enough for everything that we d

Higher salary, especially since we are short staffed. I would think VCA would want to keep their employees.

Having the flexibility to work more opening shifts so that I can actually support myself without having to rely on local food banks and other programs to lower my bills would be a start

it is a lot of work for the little pay that we get. better bonuses

Since VCA raises their prices multiple times a year, it'd be nice if employees could see that in their paychecks. Drs. get tens of thousands of dollars in raises. The staff gets maybe $600.00 more a year.

Starting wage for CSRs in my area should be $23.00 an hour. The amount of work we do, what is constantly being added to our work load and the level of detail involved requires great skill. We're "talked to" for minor errors, like putting a post it note envelopes instead of writing directly on enve

pay is very low compared to the pressure and work the uppers put on us.

Management does not actually listen to staff problems with efficiently managing the practice. They are generally unfair and not particularly smart. Staff generally regards them with contempt.

I believe the entire field of associates are underpaid for their level of commitment and dedication.

Healthcare benefits are average and 40(1)K match is not competitive. It takes a long time to accrue vacation days.

Reviews and performance evaluations are always promised and lately never actually performed. Pay increases are rare

We do not get paid as much as management. They actually froze raises.

I am a CSR supervisor, and inventory/purchasing manager. I also deal with the plumbers, electricians.. everything. I am essentially the office manager without the recognition or pay

Better management and support. Appreciation to staff that works hard

Review Sentiment at VCA

53
53%
47
47%

About VCA's Compensation

D-
45/100

Where This Score Ranks VCA's Compensation

BOTTOM
10%

In the Bottom 10% of 1310 similar size companies on Comparably

BOTTOM
10%

In the Bottom 10% of 374 companies in Los Angeles

2nd

2nd place versus 2 competitors rated on Comparably

294 employees at VCA score their wages and compensation a D- on average. As a testament to this, when employees are asked “Do you believe you're paid fairly?”, 28% say Yes. The Admin department is the most satisfied with their compensation, ranking it 60/100, a full 31 pts above the Customer Success department. If you want detailed data about VCA's wages, see the <a href="https://www.comparably.com/companies/vca/salaries">wage breakdown by department, job titles, locations, and more.</a>

Rate Compensation the Highest

  • Department - Admin
    +15%
  • Experience - Entry Level
    +13%
  • Tenure - 1 to 2 Years
    +11%

Rate Compensation the Lowest

  • Experience - 6 to 10 Years
    -24%
  • Ethnicity - Asian or Pacific Islander
    -20%
  • Department - Customer Success
    -16%

How VCA's Compensation Score is Calculated

FILTER RATINGS BY

Results from 294 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes28%
No72%
Do you believe you're paid fairly?
AnswerPercent
Yes49%
No51%
Are you satisfied with your Benefits?
AnswerPercent
Yes30%
No70%
Does your company give annual bonuses?
AnswerPercent
Every 6 months or less0%
Every year45%
Every 2 years22%
Every 3 years or more0%
Never33%
How often do you get a raise?
×
Rate your company