What's going wrong and how can it be improved at Verizon?

Sometimes it seems like theres too much focus on making sales that the satisfying/taking care of the customers gets put on the back burner.

My old store was fair, team based, and very worried about the customer experience. Now my store is cut-throat, factory basedandnobody cares

Better interaction between leadership & employees. The sentiment is the co is out 2 aggressively push worker's out of the co Without rehirin

Over worked and underpaid. Hourly will soon be close to minimum wages soon. Commission seems to be almost impossible to meet

The commute is long. My co-workers are just waiting for retirement. The company needs fresh blood in the company.

Much less political conditions on nearby management. My no advancement within the company was decided a long time ago.

Having our work load eased a bit. Not having to work weekends. Weekend managers should be hired.

Very negative atmosphere. Leadership does not take negative feedback well. They tend to place blame on others.

Management follows some workers looking to terminate them while having ! hour lunches with others,

I made 75k in 95 when i started. I nade 79 last yr.

Too much pressure is put on management and it's forced down the chain

Customers are angry and demanding. Customers have lost trust and confidence in vzw

Get up with the times. Home based agents.

Making it a family again

Larger work space.

Nothing really.