Vivid Seats – The sold me tickets to an event that had been postponed under the original date -weeks after it had been postponed. I know that now, I didn't know it when I purchased the tickets. They refuse to refund.

Online ticket marketplace where fans can buy and sell tickets to sports, concerts, and theater events nationwide. read more

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The sold me tickets to an event that had been postponed under the original date -weeks after it had been postponed. I know that now, I didn't know it when I purchased the tickets. They refuse to refund.

Why do you feel undervalued and what would make you feel better about your compensation?

Vacation and paid maternity leave
Compensation review

Briefly describe your overall experience at your company

Asking too much without reward. They prioritize corporate employees over operations employees and it shows in everything they do.

Briefly describe your overall experience at your company

Very collaborative, transparent, motivating environment and highly approachable leadership teams.

What can this brand most improve?

This company has no customer service whatsoever. I'm not sure they even know what the word means

What can this brand most improve?

Communication is horrible. Only reason in communication with them now is because I am disputing a charge.

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