Working At Vivint - Ask a Question | Comparably
Vivint Claimed Company
Vivint, an NRG company, is a leading smart home and security provider in the United States, delivering an integrated smart home system with in-home consultation, white-glove professional installation and support, and award-winning 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves over 2 million customers throughout the United States. read more
EMPLOYEE
PARTICIPANTS
583
TOTAL
RATINGS
7931
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Q&A With Vivint Employees

We’ve generated an innovative work environment where you’ll do the best work of your career.

How employees describe working at Vivint

THE SALES TACTICS AND CUSTOMER SERVICE REPRESENTATIVE THEY LIE AND PLAY WITH YOUR INTELLIGENCE IN ORDER FOR YOU TO ORDER THE SERVICES

I would like to speak to someone in charge of this company

Customer service needs improvement now.

Overall Service has been poor. Temporary fixes never permanent fixes and no service is perfect. They don't isolate the trouble to prevent this from happening again so the problem continues to reoccur

Honor your word! Educate your employees . Conduct honest professional business

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What it's like to work at Vivint

  • Vivint employees generally work 9.0 hrs a day
  • Employees at Vivint report the work pace is comfortably fast
  • On a typical day, employees at Vivint have 4+ meetings
  • 88% of Vivint employees look forward to interacting with their team every day
  • Vivint employees most often take unlimited paid vacation and sick days each year
  • 83% of Vivint employees report they are happy with their work life balance
  • Vivint employees typically get valuable feedback on how to improve at work Every Week
  • 85% of Vivint employees call their work environment positive

Q&A With Vivint Employees

Asked to the HR Department at Vivint

  • Very hands-off and top-down

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Asked to the HR Department at Vivint

  • Terrible for women, but pretty solid for men...

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Asked to all employees at Vivint

  • A large portion of my compensation is variable based off performance.

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Asked to all employees at Vivint

  • Annually

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Asked to all employees at Vivint

  • Yes. I feel that my manager and director have been open to exploring new technologies and even encourage the drive to innovate.

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Asked to all employees at Vivint

  • The best part about the leadership team is Scott Hardy!

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Asked to all employees at Vivint

  • Yes, monthly 1:1s with my manager have been positive

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Asked to all employees at Vivint

  • I haven't tried... Knowing the mix of people, it probably wouldn't be a great idea.

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Asked to all employees at Vivint

  • We celebrate the wins and figure out how to overcome the losses.

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Asked to all employees at Vivint

  • Not that I have noticed.

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Asked to all employees at Vivint

  • Working with a team that has the same goals and desires

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Asked to the Customer Support Department at Vivint

Aggregated Employee Answer on Comparably

  • Vivint's Sales team rates their overall benefits a B and most of them think the perks are Good. 71% of Vivint employees in Sales say they are satisfied with their benefits. The majority of employees in Sales also get Unlimited of paid vacation, and most of them believe the cash value of their benefits is $1000 -$1500/mo.

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Aggregated Employee Answer on Comparably

  • Vivint's IT team rates their overall benefits a C+ and most of them think the perks are Good. 57% of Vivint employees in IT say they are satisfied with their benefits. The majority of employees in IT also get Unlimited of paid vacation, and most of them believe the cash value of their benefits is $1500 - $2500/mo.

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Curious about what work's like at Vivint?

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Should I work at Vivint?

55% of Vivint employees would encourage their friends to become coworkers, whereas 20% are neutral and 25% would not recommend working at Vivint to their friends.

30
eNPS Score
55%Promoters
20%Passive
25%Detractors

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