Working At Vivint - Ask a Question | Comparably
Vivint Claimed Company
Vivint, an NRG company, is a leading smart home and security provider in the United States, delivering an integrated smart home system with in-home consultation, white-glove professional installation and support, and award-winning 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves over 2 million customers throughout the United States. read more
EMPLOYEE
PARTICIPANTS
583
TOTAL
RATINGS
7931
HR or Marketing? Claim Your Free Employer Account

Q&A With Vivint Employees

We’ve generated an innovative work environment where you’ll do the best work of your career.

How employees describe working at Vivint

THE SALES TACTICS AND CUSTOMER SERVICE REPRESENTATIVE THEY LIE AND PLAY WITH YOUR INTELLIGENCE IN ORDER FOR YOU TO ORDER THE SERVICES

I would like to speak to someone in charge of this company

Customer service needs improvement now.

Overall Service has been poor. Temporary fixes never permanent fixes and no service is perfect. They don't isolate the trouble to prevent this from happening again so the problem continues to reoccur

Honor your word! Educate your employees . Conduct honest professional business

Read More

What it's like to work at Vivint

  • Vivint employees generally work 9.0 hrs a day
  • Employees at Vivint report the work pace is comfortably fast
  • On a typical day, employees at Vivint have 4+ meetings
  • 88% of Vivint employees look forward to interacting with their team every day
  • Vivint employees most often take unlimited paid vacation and sick days each year
  • 83% of Vivint employees report they are happy with their work life balance
  • Vivint employees typically get valuable feedback on how to improve at work Every Week
  • 85% of Vivint employees call their work environment positive

Q&A With Vivint Employees

Aggregated Employee Answer on Comparably

  • Vivint's HR team rates their overall benefits an A- and most of them think the perks are Fantastic. 72% of Vivint employees in HR say they are satisfied with their benefits. The majority of employees in HR also get Unlimited of paid vacation, and most of them believe the cash value of their benefits is less than $500/mo.

View Response & Answer »

Aggregated Employee Answer on Comparably

  • Vivint's Product team rates their overall benefits an A+ and most of them think the perks are Good. 90% of Vivint employees in Product say they are satisfied with their benefits. The majority of employees in Product also get Unlimited of paid vacation, and most of them believe the cash value of their benefits is $500 -$1000/mo.

View Response & Answer »

Aggregated Employee Answer on Comparably

  • Vivint's Engineering team rates their overall benefits a B and most of them think the perks are Good. 70% of Vivint employees in Engineering say they are satisfied with their benefits. The majority of employees in Engineering also get Unlimited of paid vacation, and most of them believe the cash value of their benefits is $1000 -$1500/mo.

View Response & Answer »

Aggregated Employee Answer on Comparably

  • 83% of the same employees also feel like Vivint is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at Vivint.

View Response & Answer »

Aggregated Employee Answer on Comparably

  • Vivint's HR team rates their manager an A+ or 83/100 and the majority believe their manager truly cares about them as a person. The hr team (75%) also feels pretty comfortable providing negative feedback directly to their boss.

View Response & Answer »

Aggregated Employee Answer on Comparably

  • Vivint's Engineering team rates their manager an A+ or 87/100 and the majority believe their manager truly cares about them as a person. The engineering team (85%) also feels pretty comfortable providing negative feedback directly to their boss.

View Response & Answer »

Aggregated Employee Answer on Comparably

  • Vivint employees rates their pay and overall compensation a B or 71/100. 70% of employees believe they are paid fairly and 69% of employees get raises every year.

View Response & Answer »

Curious about what work's like at Vivint?

Anonymously Ask Vivint Employees Any Question

Ask Anonymous Question

Should I work at Vivint?

55% of Vivint employees would encourage their friends to become coworkers, whereas 20% are neutral and 25% would not recommend working at Vivint to their friends.

30
eNPS Score
55%Promoters
20%Passive
25%Detractors

Working at Vivint's competitors

×
Rate your company