Vivint – Everything, especially customer service it is terrible. A representative from Citizens Pay caught one of your representatives in a lie and called her hand on it. That is when it really went south. This makes the second time we have been hung up on by your representatives.

Comparably Awards

Vivint Claimed Company

Vivint, an NRG company, is a leading smart home and security provider in the United States, delivering an integrated smart home system with in-home consultation, white-glove professional installation and support, and award-winning 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves over 2 million customers throughout the United States. read more

EMPLOYEE PARTICIPANTS: 590

TOTAL RATINGS: 7961

CEO: David Porter

HR or Marketing? Claim Your Free Employer Account

Everything, especially customer service it is terrible. A representative from Citizens Pay caught one of your representatives in a lie and called her hand on it. That is when it really went south. This makes the second time we have been hung up on by your representatives.

Other Employee Reviews for Vivint

What do you like best about the leadership team?

The best part about the leadership team is Scott Hardy!
Leadership review from Sales Dept

What makes you most happy at work?

My coworkers they're my friends
Outlook review from Customer Support Dept

What are some of the best things about your team?

Enjoy coming to work and interacting with team daily.
Team review from HR Dept

What do you like best about the leadership team?

They have a constant focus on innovation.
Leadership review from HR Dept

What does the leadership team need to get better at?

Organization and communication. Feels like the house is always on fire and there's no downtime to train, improve and appreciate employees.
Leadership review from HR Dept

Rate your company

Vivint – Everything, especially customer service it is terrible. A representative from Citizens Pay caught one of your representatives in a lie and called her hand on it. That is when it really went south. This makes the second time we have been hung up on by your representatives.

Everything, especially customer service it is terrible. A representative from Citizens Pay caught one of your representatives in a lie and called her hand on it. That is when it really went south. This makes the second time we have been hung up on by your representatives.

Other Employee Reviews for Vivint

Read Reviews by Category

Browse Reviews by Dept.

Browse Reviews by Job Titles

Browse All Companies