Vivint HR Department Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Their willingness to be available to all employees.
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They are friendly and always collaborative.
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Hands off approach, let the workers get their work done, but they also listen and willing to consider new approaches or ideas
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From my observation they have the vision of investing in their employees to generate results.
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They are very focused on looking to ensure the viability of the company in the future and putting together a clear strategy.
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What does the leadership team need to get better at?
Organization and communication. Feels like the house is always on fire and there's no downtime to train, improve and appreciate employees.
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Better interaction with employees. Not viewing themselves as better than the people that make the business.
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Showing appreciation to their employees
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What is the best part about your compensation package?
The base salary and the fact it is researched against market often
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I would say I would want a better compensation package but I am satisfied at the moment.
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base wage is above market average
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The base salary and bonus.
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The base pay and bonus.
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Why do you feel undervalued and what would make you feel better about your compensation?
I have never been told thank you for the work I have done. The parties we do are lame and very cheap. However the executives are constantly going on retreats spending outrageous amounts of money. When we can never even get tickets to the Jazz game.
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I feel undervalued - the company is very top heavy. Perks and pay are all given to those at the top and nothing makes it down to the employees who are doing equally as important work. Compensation is no where near market pay and raises/bonuses are non existent.
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I wouldn't say I specifically feel undervalued. There is definitely favoritism among locations at the company. Our call center location definitely feels neglected at times.
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As an intern, I'm not eligible for benefits and my pay is substantially less than those I work with.
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The main concern is associated with bringing back the 401k match, as well as reviewing an employee stock option.
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What are some of the best things about your team?
We all support each other and uplift each other.
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They get things done, very collaborative, always willing to step in and help if I need it.
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They are always willing to jump in and find a solution. We have to adapt to working with a lot of different teams and leaders and always want to make sure we are producing the right outcomes for those teams.
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Collaborative and motivated to do a great job and support one another.
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We are able to engage in healthy conflict to ensure we are arriving at solutions that are for the betterment of the whole team.
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What do your coworkers need to improve and how could you work together better?
work on accepting others' ideas and looking beyond "this is just how we do it"
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We could all be better at bringing out the talent in each other.
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What is most positive about the culture and environment at your company?
The support and care that each team member exhibits for each other.
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The desire to hire great people with a passion for learning, looking for the "best idea"
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The collaboration , and willingness to listen, and make changes.
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The people are great to work with. We have a solution oriented culture.
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The culture supports the key values of the company. There is a mixture of physical and psychological safety for employees.
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What needs to change to make the company culture better?
Need better training for new employees and a shift in company culture. Seems upper management are too busy to notice and build employees.
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What did you like most about the interview process?
I was able to meet with multiple people to get a good overall picture of company.
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Allowed me to meet the specific people I would support and work with on a daily basis.
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Interviewer was super friendly and personable!
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Meeting with the leadership team for the role.
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Friendly recruiter/ employees I met.
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What would you improve about your company's interview process?
There aren't any Interviews reviews of Vivint yet.
Be the first to contribute a review.
What makes you most happy at work?
The ability to make an impact and quickly
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Accomplishing my goals , finding great people to help my managers complete their goals.
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Seeing the impact HR and Recruiting can have on the people and teams within the organization. Be able to promote, hire, and build our teams.
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I have a lot of job satisfaction knowing that my role has a direct impact on the success of the business.
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When everyone is working together for the good of the whole.
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What's going wrong and how can it be improved?
Managers need to stop thinking they know everything and trust in their teams more
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We need to improve our customer NPS score, and my dept. specifically is heavily micro-managed.
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What do you like best about your company?
The fact that we help our customers find peace of mind through high quality smarthome equipment.
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I enjoy working for an organization that is motivated by innovation. Coming out with new ideas based on the technology makes us competitive in the industry.
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The incentives and the potential to grow.
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how they treat their employees, they seem to really care about their workforce.
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The vast array of products/services that we offer, along with the driving force to always make things better
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What would you most like to see improved at your company?
The ability for each internal organization to more fully work together for the betterment of the whole. Less shilos.
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An improvement towards internship programs.
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We need overtime available and we need more retention.
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More stability , dont make so many changes or cuts to workforce, gives a bad rap in the industry.
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More collaboration within my team, not having such an overloaded plate (as far as work goes) so there is a bit of room for team culture
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