8
eNPS Score
Q&A With Volkswagen Employees
Volkswagen employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Volkswagen
reliable good cars for good price
The customer service and members always going the extra mile
Not very good. Wouldn’t allow me to work with my current medicine that labels me as disabilit
PERFECTIE / VEILIGHEID EN HET COMFORT
Appreciation from my supervisors, feeling that I am making an impact
Q&A With Volkswagen Employees
IDX: 25 TOT: 48
What's one thing you wish you'd known before joining Volkswagen?
How much favoritism there was and how disjointed being a contractor is. There is constant dual management and your contract house is more concerned with maintaining their relationship with the company than making sure the employee is treated fairly.
What's the vibe like in the Customer Support dept at Volkswagen? How many hours are you working?
Stressful. Between 40-50 hours a week.
What's the Customer Support team like at Volkswagen?
It is a very stuffy environment. The team comradery could be better. There is a distinct difference made between the hourly and the salaried employees.
How's the leadership on the Customer Support team at Volkswagen?
Typical Micro-Manager personalities. You will think that you are self directed but they are constantly monitoring you.
How do I do well in an interview at Volkswagen?
Do not show any emotion and answer by the book.
How long do the interviews usually take at Volkswagen?
About a half hour.
How would you describe your overall experience interviewing at Volkswagen?
Very smooth process.
What does the ideal candidate in the Customer Support department look like at Volkswagen?
Type A, detail oriented, introvert, analytical.
In your opinion, what are the most common interview questions that Volkswagen asks?
Typical SMART interview questions.
How flexible is your work schedule at Volkswagen?
Flexibility is provided on a case by case scenario based on supervisor's discretion. If your supervisor likes you they will bend over backward to accommodate you.
What Customer Support department questions did Volkswagen ask during your job interview?
Tell them about a time you didn't get along with a co-worker and how did you handle it.
How helpful was your Customer Support team when you were first hired at Volkswagen?
You shadow whomever's job you are training for for a few days/weeks and then basically jump in and learn by doing.
What's the work from home policy like at Volkswagen?
Subjective. It depends on your relationship with your supervisor.
Does Volkswagen drug test or do a background check?
Yes they drug test and do a background test.
How does Volkswagen handle HR issues?
The majority of the employees in CR&R are contract employees so HR issues would go to the contract house.
How innovative is Volkswagen?
I think they are on par with other automobile companies.
How does Volkswagen measure success and growth in the Customer Support department?
Very subjectively. There is a lot of favoritism in this department. You never really know exactly where you stand because of the high level of secrecy. Some people are fast tracked based on how good they get in with management and other people can sit in the same position for 5-10 years no matter how well they perform.
What was the most difficult question that was asked during your interview at Volkswagen?
My biggest weakness.
What should I wear for an interview at Volkswagen?
Professional dress; dark pants and jacket, white shirt.
Who did you meet with during your interview? And how long did it take to hear back from Volkswagen?
I met with my direct supervisor and also with her supervisor.
Curious about what work's like at Volkswagen?
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Should I work at Volkswagen?
43% of Volkswagen employees would encourage their friends to become coworkers, whereas 22% are neutral and 35% would not recommend working at Volkswagen to their friends.
| 43% | Promoters |
|---|---|
| 22% | Passive |
| 35% | Detractors |
Working at Volkswagen's competitors
Recently Asked Questions about working at Volkswagen
- What do people at Volkswagen think about the CEO? What do they do well and what can they improve?
- If you could make changes, how would you improve the culture at Volkswagen?
- What part of Volkswagen's business is growing fastest? What part is having difficulties?
- What's the interview process like at Volkswagen?
- What are your coworkers at Volkswagen like?