-18
eNPS Score
Q&A With Waffle House Employees
The Waffle House company and subsidiary operations believe in “Homegrown Management,” which means every manager in operation begins their career as a single restaurant manager.
How employees describe working at Waffle House
Making other people happy and full
Fun, Excited fast paced Good food Good music
Review from Customer Success Dept
It can be good but then you have the bad days . I love my job
It was easy and it moved very fast.
Good pay & relaxing atmosphere
What it's like to work at Waffle House
- Waffle House employees generally work 9.1 hrs a day
- Employees at Waffle House report the work pace is extremely fast
- On a typical day, employees at Waffle House have 0 meetings
- 71% of Waffle House employees look forward to interacting with their team every day
- Waffle House employees most often take 0-10 paid vacation and sick days each year
- 40% of Waffle House employees report they are happy with their work life balance
- Waffle House employees typically get valuable feedback on how to improve at work Every Week
- 55% of Waffle House employees call their work environment positive
Q&A With Waffle House Employees
IDX: 0 TOT: 59
How's the work life balance at Waffle House?
Terrible you can never get a vacation approved the only way to get time off is to take a sick day thank you Covid
Normal
There is no work life balance at Waffle House.
What do people at Waffle House think about the CEO? What do they do well and what can they improve?
Appreciation towards thier employees
He knows how to keep the company running but does not reward the work staff.
I believe assisant managers would help
How's the vacation policy at Waffle House?
Top Employee Response
It's awesome. You get a check every 6 months of you work 32+ hours for 26 weeks
It's good, but every 3 months is better.
Absolutely terrible, you only get two weeks off a year which is pretty basic, but worse is you have to request your vacation time at least 6 months in advance , And depending upon how long you have worked there your request will likely get denied while someone else gets approved
What's the interview process like at Waffle House?
Top Employee Response
It's definitely a bit different from anywhere else I've ever worked. Much less formal. The manager had more of a casual conversation with me. The background check is out of the manager's hands, that much either receives an approval or rejection without the mgr ever knowing it's contents. The manager, however, is the sole decision maker once the approval has been made. Though I just got lucky getting hired, most often you have to be born into the company or apply at exactly the right time when they need people. Longevity is insane, with most of my coworkers having at least five years there or more, like myself. However, out of every ten people hired, we may keep 1 or 2. Rarely 3. Believe it or not, this is a difficult job. Whether you're serving or a grill operator, you're gonna bust your butt 95% of the time and it's mentally exhausting. Everyone always says, if you can work Waffle House, you can work anywhere in the food industry.
It's a 2 sometimes 3 step process
Too much stuff at different Waffle Houses
What part of Waffle House's business is growing fastest? What part is having difficulties?
Top Employee Response
Food prices. Finding the right employees.
Sales are having difficulties
These older stores need upgrading and they aren't getting done. It's hard to keep any old store as clean as it needs to be.
Does Waffle House drug test or do a background check?
Top Employee Response
All management candidates are subject to both a background and drug test
5 year background
No drug test
What's the work from home policy like at Waffle House?
I'm not sure if there is a policy. I've done it.
Waffle House does not work from home.
None
What are you most excited about working at Waffle House?
No excitement here.
Cooking the food for happy customers
Meeting new people
What's the office vibe like at Waffle House?
There is the chief bottle washer and the peasants below them.
Not sure how to answer
Get it done. Don't waste time, don't run around pondering or finding the right answer, get people in and fed and out in twenty minutes. Then do it again and again until it's time to clock out. Clean up your mess or have hell to pay.
What are your coworkers at Waffle House like?
They suffer just like I do.
Some are pretty cool others need to do their jobs a little better, also the waitresses need to quit taking all tables and the to go's leaving the other without any tip $$ while dropping their dishes without washing them and leaving the one that doesn't get any tables to do the dishes on 3rd shift!! Because it isn't fair!! Because leaving the one without any tips to do ALL sides work at 2.28$ and hr is NOT right...
Like coworkers anywhere else except less mature and more dramatic :)
What interview questions does Waffle House ask?
Top Employee Response
They cover the basics such as, "why would you like to work here," "why do you think you'd be an asset to this company," (in 'not so many' proper words) and then they give you an actual math test. That's a real thing. You'll be pricing tickets and reaching totals the old fashioned way so it makes sense. Also, the training includes so many videos but you still won't be anywhere near prepared for the real deal.
Not important ones.
Reliable transportation, will work weekends and holidays
What should I wear for an interview at Waffle House?
Black pants white shirt
Black pants, white shirt
What's the pay like for Sales roles at Waffle House?
not all fair on some
If you're good, then it can be like 500to700 a week for forty hours.
What kind of people succeed at Waffle House?
Nice patient people
Motivated ppl
What's the best part of your job at Waffle House?
Feeling accomplishment
The customers and my tips
How do you feel about going to work at Waffle House everyday?
Different feeling, on different days
I feel good about going to work at waffle House, but I get burnt out really fast.
If you could make changes, how would you improve the culture at Waffle House?
Top Employee Response
Waffle House doesn't advertise other than within the stores on our own products. It has a bad reputation and ads could help curb that perception as the home of intoxicated, undereducated, poor, lower class employees. My coworkers are all quite normal and have average appearances versus the rest of blue collar society.
Have 2 managers. 1 at night
What are some of the best things about your team at Waffle House?
My team does not always see eye to eye, we argue and we do it often. We are left ill prepared for the swarms of customers we must appease 90% of the time. We cuss each other and we get frustrated to the point of wanting to quit. But we don't quit. We get through it. We take out a little aggression with snide comments then we pull together and get through rushes like you wouldn't believe. During blizzards we may work 20 straight hours so we're tired and nearing exhaustion, but we don't stop. And when the shift is over, we all leave knowing we are gonna be there tomorrow with the same knuckleheads because that's what families do. We really are a disfunctional family.
We are family
What is the best perk or benefit that Waffle House offers?
The waffles!
How hard is it to get promoted at Waffle House?
Not at all. Based on people skills and execution of systems. Very high paced promotion rate for leaders that can execute
What are the most important soft skills to be successful at Waffle House?
Emotional intelligence and control
What do you wish you knew before starting at Waffle House?
Nothing. Everything was made clear to me during my interview
How often do employees get raises at Waffle House?
Typically yearly
What are the differences between maternity and paternity leave at Waffle House?
There is no paternity leave, we do have paid maternity leave based upon your years of service
What is Waffle House's internship program like?
It varies depending on the geographical organization
Curious about what work's like at Waffle House?
Anonymously Ask Waffle House Employees Any Question
Should I work at Waffle House?
33% of Waffle House employees would encourage their friends to become coworkers, whereas 16% are neutral and 51% would not recommend working at Waffle House to their friends.
| 33% | Promoters |
|---|---|
| 16% | Passive |
| 51% | Detractors |
