Waffle House Employee Reviews
Out of 1128 Waffle House employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping Waffle House improve their work culture. The Operations team, with 71% positive reviews, reports the best experience at Waffle House compared to all other departments at the company. The Sales team offered the most constructive feedback, with 35% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Posted 3 days ago
What do you like best about the leadership team?
They lie real good to protect themselves
Posted 5 days ago
I appreciate their consistency, integrity, and commitment to developing others. They lead by example and create an environment where growth and accountability thrive.
Investment in development is a huge part of the company. Everyone starts on the bottom and goes up. So its vital.
They listen when your own manager dont
my manager and district manager are really cool people, they feel like family to me and they have been very good to me
What does the leadership team need to get better at?
Communiction and fair work practices
Management skills are the worse there
embracing modern technology to drive a better experience for everyone (customer and employees)
I think waffle house should give employees opportunities to build with the company give everyone chances to move up in the company I've been here for 9 years and still haven't had a chance to become a manager
Treating the employees better and handling things properly.
What is the best part about your compensation package?
Everything was gud and complete
Posted 3 days ago
Healthcare. It lets me actually live.
we get life insurance, health, dental, vision. the coverage is great
The stock is the best
stock plan is reeally good
Why do you feel undervalued and what would make you feel better about your compensation?
The managers are paid 20x better than hourly associates
We don't have stocks in franchise. .
I've cooked and made this company over a million dollars and still is only a Rockstar grill op no manger has tried to work with me to move up in this job and I know many grill ops just like me
Sometimes i actually do. So yes
More support from management teams
What are some of the best things about your team?
The best thing about my team is how much they care — about each other, our customers, and doing things the right way. They bring energy, heart, and teamwork to everything they d
Its easier to have a common goal here more than anywhere else
We help one another and we have each others back
Everybod works together to make the best situation
My coworkers are very hard working and understanding people
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
The company needs to stop hiring people straight from off the streets
Hire a whole new team
Not talking crap about co workers
do your job, every shift. period.
Review from Customer Success Dept
Coworkers aren't the problem...TRAINING (lack of) is the problem. If everyone were held to the same standards and held accountable for their refusal to do certain aspects of the job everyone would improve.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
You can make a career
Growth and avoiding intimidation tactics are pushed on all levels. Managers are paid based on retention.
Do everything we supposed do and have each others back
Teamwork is the only positive thing, and that depends on the person.
Review from Sales Dept
The team who across ki team players
What needs to change to make the company culture better?
A complete overhaul and start over
The manager shouldn't tell me to lie about what shit im going to be working after training because i was supposed to be some girls replacement.
Excecuting the rules more and explaining new ideas that are being tested
Better division managers. People who actually care
Need a new cook who don't be outside in talking down to employees to customers it's horrible in embarrassing
What did you like most about the interview process?
It was welcoming, transparent, and showed me right away that people come first here.
We give people the opportunity to back out after seeing what a typical day is like
how straightforward it was. i was hired on the spot
The interview process was a great experience
Review from Customer Success Dept
They ask a few questions, and you answer them
What would you improve about your company's interview process?
Thorough background check would be effective
I would loved if I had some train me while I'm working at 3rd shift
Maybe if you followed by what you taught
The interview process was simple, and straightforwards enough, but upon being hired, the promises made are often exaggerated, or completely false.
Follow up on the people you hire
What makes you most happy at work?
The people. Working alongside such dedicated, positive teammates makes every day rewarding.
Developing people and seeing them get to the next level
See all my cumosers be happy
my coworkers, and my manager are great people
My work hours are great
Review from Customer Success Dept
What's going wrong and how can it be improved?
Consistent drug use at work
Get rid of those hms who show up one day a week and pretend to know what you can and cant do!
Pay us a living wage and become union backed.
Get rid of the manager hire all new ppl
Negativity. Hostile work enviorment. Unfair.
Review from Customer Success Dept
What do you like best about your company?
I like that’s it’s a debt free comp
Everything interacting with the guest n teamwork
Fast Pace and the juke box
Review from Customer Support Dept
Hours, steady income
Review from Operations Dept
What would you most like to see improved at your company?
Pay increase corporate completely restaffed
Review from Operations Dept
Nothing its perfect the way it is
Review from Customer Support Dept
customer service and speed