Waffle House Employee Reviews
Out of 1146 Waffle House employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping Waffle House improve their work culture. The Operations team, with 71% positive reviews, reports the best experience at Waffle House compared to all other departments at the company. The Sales team offered the most constructive feedback, with 35% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Our shift is great of course
Down to earth some really like the work with them and they care when you're a good employee
Review from Sales Dept
They lie real good to protect themselves
I appreciate their consistency, integrity, and commitment to developing others. They lead by example and create an environment where growth and accountability thrive.
Investment in development is a huge part of the company. Everyone starts on the bottom and goes up. So its vital.
What does the leadership team need to get better at?
Treating people fairly in work place
Review from Sales Dept
Communiction and fair work practices
Management skills are the worse there
embracing modern technology to drive a better experience for everyone (customer and employees)
I think waffle house should give employees opportunities to build with the company give everyone chances to move up in the company I've been here for 9 years and still haven't had a chance to become a manager
What is the best part about your compensation package?
Vision and life insurance are beneficial
Haven't gotten any yet and I've asked
Review from Sales Dept
Everything was gud and complete
Healthcare. It lets me actually live.
we get life insurance, health, dental, vision. the coverage is great
Why do you feel undervalued and what would make you feel better about your compensation?
The managers are paid 20x better than hourly associates
We don't have stocks in franchise. .
I've cooked and made this company over a million dollars and still is only a Rockstar grill op no manger has tried to work with me to move up in this job and I know many grill ops just like me
Sometimes i actually do. So yes
More support from management teams
What are some of the best things about your team?
We work well together and our customers are loyal
We mostly work together and have a good time doing it
Review from Sales Dept
The best thing about my team is how much they care — about each other, our customers, and doing things the right way. They bring energy, heart, and teamwork to everything they d
Its easier to have a common goal here more than anywhere else
We help one another and we have each others back
What do your coworkers need to improve and how could you work together better?
The company needs to stop hiring people straight from off the streets
Hire a whole new team
Not talking crap about co workers
do your job, every shift. period.
Review from Customer Success Dept
Coworkers aren't the problem...TRAINING (lack of) is the problem. If everyone were held to the same standards and held accountable for their refusal to do certain aspects of the job everyone would improve.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The feeling of being welcomed with friendly smiles
Review from Sales Dept · Posted a month ago
The most positive about our work environment is that we get along with each other
Welcoming just do you job and a little extra it's good to love what you're doing so be happy or get out
Review from Sales Dept
You can make a career
Growth and avoiding intimidation tactics are pushed on all levels. Managers are paid based on retention.
What needs to change to make the company culture better?
A complete overhaul and start over
The manager shouldn't tell me to lie about what shit im going to be working after training because i was supposed to be some girls replacement.
Excecuting the rules more and explaining new ideas that are being tested
Better division managers. People who actually care
Need a new cook who don't be outside in talking down to employees to customers it's horrible in embarrassing
What did you like most about the interview process?
It was quick and verh informative
Was simple and fast very friendly
It was welcoming, transparent, and showed me right away that people come first here.
We give people the opportunity to back out after seeing what a typical day is like
how straightforward it was. i was hired on the spot
What would you improve about your company's interview process?
They need to ask the right questions about the ability to repair the equipment that we have to repair.
Thorough background check would be effective
I would loved if I had some train me while I'm working at 3rd shift
Maybe if you followed by what you taught
The interview process was simple, and straightforwards enough, but upon being hired, the promises made are often exaggerated, or completely false.
What makes you most happy at work?
When i make good moeny in tips
Opportunities to better yourself and be able to say I love taking care of others so waitressing gives me joy but I'm getting old now
Review from Sales Dept
My customers I see everyday
The people. Working alongside such dedicated, positive teammates makes every day rewarding.
Developing people and seeing them get to the next level
What's going wrong and how can it be improved?
Everything can change for the better
Review from Sales Dept
Consistent drug use at work
Get rid of those hms who show up one day a week and pretend to know what you can and cant do!
Pay us a living wage and become union backed.
Get rid of the manager hire all new ppl
What do you like best about your company?
I like that’s it’s a debt free comp
Everything interacting with the guest n teamwork
Fast Pace and the juke box
Review from Customer Support Dept
Hours, steady income
Review from Operations Dept
What would you most like to see improved at your company?
Pay increase corporate completely restaffed
Review from Operations Dept
Nothing its perfect the way it is
Review from Customer Support Dept
customer service and speed