Wawa, Inc. Employee Reviews
Out of 669 Wawa, Inc. employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping Wawa, Inc. improve their work culture. The Operations team, with 90% positive reviews, reports the best experience at Wawa, Inc. compared to all other departments at the company. The Sales team offered the most constructive feedback, with 30% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Vision. Need stop looking at everthing with rosy glasses and address some store problems
Posted 10 days ago
They are friendly honest and know there job very well
They try to communicate well.
Theyre very helpful and guide us well
Great leadership within the store
What does the leadership team need to get better at?
Team leaders do their best with the circumstances that's given they do all the labor management sit and attack the staff when I speak up being placed in more than one position
Review from Customer Support Dept
Consistency on a day to day basis
Stop showing favortism and treating every one equal
Working as a team and helping out when other people are in red and need help dont keep leaving them alone doing all work by themselves
We need to get a closer look at the gas, intendance hours and what they are about
What is the best part about your compensation package?
Stock was the best thing
Posted 10 days ago
The benefits in 401(k) medical
Review from Customer Support Dept
Vacation time acrual and ability to use it.
Stock options working conditions ate ok
I have no idea I haven't even seen it
Why do you feel undervalued and what would make you feel better about your compensation?
just to be told and stop thr gossip
I dont have stock or benefits bc I just started in July 2023
Being treated failry and not getting over looked because of my race
Managers think they are above reproach
Absolutely bc if not for the bottom level associate there wouldn't be a be corporation
What are some of the best things about your team?
It worked hard to please, the customers as efficiently as possible in the timely manner politely greetings
Review from Customer Support Dept
The mutual respect ,Strong work ethic and friendly atmosphere.
All managers, except the head manager, are supportive, patient, and understanding. They have a sense of humor too.
Our team is motivated, friendly, and ready to work.
Everyone is friendly and hard working.
What do your coworkers need to improve and how could you work together better?
Better AM, better help at corporate level.
Treat eachother as equals rather then putting eachother down
Work together and be able to work at different stations
Showing up when they're supposed to.
Review from Customer Success Dept
Better shift turnover , better communication
Review from Sales Dept
What is most positive about the culture and environment at your company?
I love a sister my community, helping my customers and being a team leader for the company
Review from Customer Support Dept
It creates a welcoming and uplifting space where both customers and associates can thrive.It is a place where hard work is match with strong support and where people genuinely care about each other's success.
The company has established core values,
I absolutely love being able to interact with the cistomera and coaching others to help be the best we can be
Nothing is positive except I love my co workers and customers. But my customers and co workers are all not happy with their wait times and short staffed.
What needs to change to make the company culture better?
They need to treat their employees equally
Management need to listen to drivers concerns.
Review from Operations Dept
Everything , management, engagement, training
Review from Sales Dept
Give the existing employees better pay
It would be great if u didnt get less hours just because u cant work the ahofts you werent hired for !
What did you like most about the interview process?
It was a quick interview.
The confidence of coming into something new, knowing you have to learn a skill and growing with a company to enhance to be better to become a family with the team
Review from Customer Support Dept
Interview is fine, this area is not.
The interview gave me a strong sense of the company culture.
Interviewer was friendly and easy going.
What would you improve about your company's interview process?
Look at experience tell people results right away so not to loose good potential employees
get real management in place
Having someone good at their job conduct it.
Its long and drawn out but the backround check is the necessry hurdle
They're desperate. Easy interview for a hell on Earth job
What makes you most happy at work?
Taking care of customer and working with team ,they need to get rid of bad apples. They bring down the good team that wants good for each other and company
Posted 10 days ago
Laughing , smiling , and spreading love with customers and coworkers.
Making sure I get the customers in and out making sure they get all the requirements that they came into the store to receive as far as gas, tobacco sandwiches, drink drinks, please and my customers will make me happy as possible to get through my shift
Review from Customer Support Dept
Being able to help others
Customers satisfaction is what makes me happiest at work.I truly enjoy seeing customers leave with a smile,knowing that i played a part in making their day better.
What's going wrong and how can it be improved?
management and stop talking about people
Managers are useless., Never keep anything stocked. It is fine to be useless at the company, not fine to question how things are being done.
Better management and better scheduling and better pay for us little guys
Everything needs to be changed
Review from Sales Dept
Managment needs to act like management and mot like teenagers!
What do you like best about your company?
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What would you most like to see improved at your company?
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