Whirlpool Corporation Employee Reviews
Out of 479 Whirlpool Corporation employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Whirlpool Corporation improve their work culture. The Communications team, with 93% positive reviews, reports the best experience at Whirlpool Corporation compared to all other departments at the company. The Product team offered the most constructive feedback, with 53% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Resolved customer concerns/complaints filed w/BBB, Atty. Gen., and leadership
Review from Customer Support Dept
What do you like best about the leadership team?
Customer focused, work with you to receive great resolve fir our customers.
Review from Customer Support Dept
They are friendly enough, and mean well.
Not got to meet them yet
Difficult to say as there has been too much turnover in the leadership positions.
Supportive leadership team that focuses on communication, engagement, team & individual growth and development.
Review from HR Dept
What does the leadership team need to get better at?
Focusing on the goal of the company and avoiding bias opinions and taking accountability for their actions.
Treating employees like humans, and be friendly
Empathy! Treat workers with dignity and talk TO people, not AT them.
Investing in the people that may not have the degree, but knows your company.
Hiring more than whit race
What is the best part about your compensation package?
Performance bonus which is quite a large portion of salary
Review from Engineering Dept
Received great retirement pkg. whirlpool cares about their employees AND customers.
Review from Customer Support Dept
my wages are the best part
It's very decent and affordable
Excellent and competitive salary and compensation package.
Review from HR Dept
Why do you feel undervalued and what would make you feel better about your compensation?
When someone proves they have the skillset for promotion, and has gained more than enough work experience the compensation should be rewarded for that instead of having to explore external options to compare your worth.
Need better health insurance, I can't afford to go to the Dr
When working at a smaller facility (and depending on the position/role you're in), you tend to do more than similar counterparts at larger facilities, yet still get the same pay as them. This has been my experience with it, at least.
The merit increase is a joke. Bonus structure is variable, and you're not rated fairly to your region.
Review from Marketing Dept
I feel more like a drone than a valued employee. Whirlpool messes up peoples pay roll as well. When it comes to my compensation Whirlpool needs to stop messing up on peoples payrolls.
What are some of the best things about your team?
We all have history with each other and respect one another
At the lower and middle levels all are kind and helpful
We openly communicate everything that goes on within the factory.
Working together, great spirit fir helping customers.
Review from Customer Support Dept
We all are subjected to the constant overburden and stress about the next impending nonsensical reorganization, so there is a great deal of comraderie.
What do your coworkers need to improve and how could you work together better?
yes they need to improve, and leave me alone so I can do my job
Transparency & colaboration is required.
every way you can imagine
be proactive in identifying collaboration opportunities
Teamwork instead of working for oneself
What is most positive about the culture and environment at your company?
People respecting people and working together!
Review from Customer Support Dept
I rate it as average
It's a clean environment too work at
Good people are nice and kind
We work together and care for one another.
What needs to change to make the company culture better?
Everytime i am in an area where i rely on a material handler to bring my materials i do not get the materials needed to complete tasks. To much negative hearsay and not enough collaboration and brainstorming to achieve company goals
Better communication between all groups and departments. Combined work collaboration.
you need to rate the performance of supervisor and technicians
culture and whirlpool are not good friends
Breaking down the silos, more active listening to employees
What did you like most about the interview process?
Interviewed long ago when the culture was positive
They were very polite and very helpful
Should focus more on experience & value add.
The combination of management and highest skilled personnel interviewing process
was hired through adeeco right away to work for whirlpool
What would you improve about your company's interview process?
Explaining company culture and expectations more openly.
get rid of the kids and get adults
Nothing it was ok I guess
Review from Product Dept
Nothing really. It's ok I guess
Review from Engineering Dept
The timing. You sit and wait to long
Review from Product Dept
What makes you most happy at work?
Succeeding in resoving customer concerns/working with great people.
Review from Customer Support Dept
Just doing my job and getting to know every one
The ability to help others and still achieve my goals
It used to be the brand that I loved the most, until they decided to promote political views that alienated groups of consumers
Review from Marketing Dept
The hybrid working flexibility. Not being strapped to a cubicle 40 hours a week is pretty great.
What's going wrong and how can it be improved?
Poorly assembled units. New managment
Need to focus on quality. Buy less from China. Buy more in the US.
Need more reliable employees who will do their job
The belittling of co workers. They should have cultural diversity and inclusion
More attention to employees and and customers.
What do you like best about your company?
Flexibility, impact on all constituency groups
What would you most like to see improved at your company?
Be more selective selecting managers