Wingstop Restaurants Inc. Employee Reviews
Out of 720 Wingstop Restaurants Inc. employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping Wingstop Restaurants Inc. improve their work culture. The Product team, with 57% positive reviews, reports the best experience at Wingstop Restaurants Inc. compared to all other departments at the company. The Operations team offered the most constructive feedback, with 65% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Posted 10 days ago
Review from Customer Success Dept · Posted 22 days ago
What do you like best about the leadership team?
They're making sure everyone does their tasks every week
They really understand and listen. All very knowledgeable and friendly. I felt right at home the first 10 minutes of working there, and I hadn't even started my first shift. Those were just the warm welcomes from my leadership and crew.
She's very pretty much chill to be honest
Hard workers at all times
Never got my first check from wingstop in Lake Charles, La on ryan st
What does the leadership team need to get better at?
Nothing at our location really
Posted 10 days ago
Better communication Better management Better employees Employee drug free
Posted a month ago
Sticking up for other employees when they know management is in the wrong. Working better as a team communication
The way they treat the employees.
communication, not singling people out and overworking them by underscheduling teams nightly, not listening to availability, not scheduling enough crew members for breaks
What is the best part about your compensation package?
I get enough of what I needI get enough of what I need
Well I don't have mine yet, but I've heard it's the best
The hours and time off to handle business
Everything that they offer is good
The best experience is to work with people that are really professional
Why do you feel undervalued and what would make you feel better about your compensation?
Yes. And i would feel better if i got paid my correct pay and got my correct availability
Review from Customer Success Dept · Posted 22 days ago
I would feel better if i was treated nicely because im sure NO ONE would want to get teated with attitude and rudeness.
Review from HR Dept
You need to evaluate the people you bring in that's running the store you have to make sure they are certified and no how to do their position
I have grest customer service and get surveys down im constanally working on something while everyone rls gets on their phoned ft calls plays music or gossips but i get send home 3-4 hrs of working and working 1day a week now
I feel like we all should recive more bonus and up the hourly rate ,
What are some of the best things about your team?
There like a family i never had there always on board with me they also communicate with me all the time rather than the GM
We know how to regulate we know how to be balanced and we know how to get food costs lowered
Only 2 or 3 employees of her entire staff are worth keeping
Empoylees do more than shift leaders in everyway work and customer service! I was promised a promotion as a shift leader for 3 months and i learned everything!
Review from Customer Support Dept
Persistence, thrive, commitment teamwork, effort
What do your coworkers need to improve and how could you work together better?
The team members are amazing but the leadership isnt trained at all
Review from Customer Success Dept · Posted 22 days ago
Everything no one is trained correctly
Review from Product Dept
Be professional , team players with the mindset of working.
Review from Operations Dept
Communication team work don't be afraid to speak your mind
YesI don't feel like I have been treated fairly and on disability I am seeking an attorney
What is most positive about the culture and environment at your company?
Mixing up different flavors for our customers
Nothing at the Hampton store
We all talk and joke around. Even when we are being overrun by orders we are singing and dancing around. Saying "Welcome to Wingstop.!" Anytime someone walks in with a smile they always reciprocate.
Working with the night crew
Some of the people i worked with
Review from Product Dept
What needs to change to make the company culture better?
Actually hear out employees that are the source of things going on and not just hearing what happened
Listen to concerns have an open door policy , create positive environment
Review from Operations Dept
Training is off key. Quality is out the door. Id change the entire team that is about to open eureka store.
Better choosing of management and team
The hoke store and management
What did you like most about the interview process?
The DO interviewing me instead of the GM because he was so unprofessional
Review from Customer Success Dept · Posted 22 days ago
With the gm that help me with the interview he pass away but it was smooth i love it very much
That I got hired on the spot
Quick hire and no questions
Robert was friendly, I loved his dedication to his work, and he asked great questions. Things that obviously an employer should know, but his vibe didn't make me feel nervous or anything. It was like I was just having a conversation with an old friend.
What would you improve about your company's interview process?
They need to make sure the people are right for the company
Making sure everyone is happy and Making sure they have the right tools to start.
That they explain everything about the work place and whats expected of you and how they dont let you know that they will charge you for the shirt and hat would be nice to know and if you get benefit to let you know and also that they wont give you your breaks as they supposed too
Interview people that are actually willing to work and come in to work and show up on time
Review from HR Dept
When you interview people and make them promises you have to abide by it
What makes you most happy at work?
Making ppl happy there smile warms ny hart me putting in the work to make this place nothing but the best also my team making sure there okay so we can push this store to a 5 star together we can make grate things happen for this company
Filling orders and getting them out on time
Clocking out at night was the best
Staying busy getting and keeping a clean work environment
Accomplishing the task at hand
What's going wrong and how can it be improved?
I truly have no answer but better managers that seem to care
Review from Product Dept
Payments needs to be accurate at all times
poor management from the GM to the managers .
Way too much volume for 2 people to handle. Hire more people
A lot of food or items running out
What do you like best about your company?
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What would you most like to see improved at your company?
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