Wireless Vision Employee Reviews

Unacceptable behavior, I cannot even fully describe on here my experience with this company, but hopefully my voice will be heard beyond this comment.

Great company, truly feel at home with this company.

Overworked days off depend on where you sit on the leaderboard for management. Even on your days off there are mandatory calls for managers. Commission plan constantly changes.

Horrible would be an understatement.

Been through too many ups and downs

They are working hard each day to meet every days rev goal

it needs a little improvement

Not threatening employees they will spit in their face. Not saying they have no idea what is happening when they were clearly informed about a situation.

Take a more hands on approach.

Explaining the ever changing commission metrics. They are confusing and once you finally start to understand them they change them again.

The staff pushed such incredible numbers on part time staff as well as full time but the same numbers. They often put other employees in situations where they had to up sell or add hidden BTS on accounts without they customers knowledge, which wasn't how I was first trained

The pay is very low. No way can you support a family with the hourly pay. The pay structure for Commission is a joke. It results in shady sells tactics just to see at least a thousand dollars. This job makes me feel like a Horrible person because of the things I have to do just to see a decent check

Pay the employees what they deserve, from reps to managers the people in store making the company profit are severely under paid on both bi weekly and commissions. They expect to get and keep top talent with some of if not the lowest salary/hourly rates in wireless, causing massive turn over

return to a commission plan that is actually fair

The commission is terrible. I had to watch and track all my sales because I either wouldn't get paid out correctly or a coworker/customer care would change my dealer code to steal my sale. Sometimes they can change the code back and other times they cant. Its a terrible company to work for

The other employees besides the manager and assistant manager as well as district and current HR

team work that is involved in day to day activities. Upper management could not step into a store and do the job

Take their job seriously and act like professional adults

There are people we refer to as "Sharks" They come in and steal your customers. The ones that you had already sold to. The sharks are never punished and often praised and I find this to be terrible business practice and terrible salesmanship and something that needs to change.

What we are able to make positive in store, company has 0 help in that regard its what you make of it

benefits, environment and culture has continually declined with the acquisition of more smaller companies

Actual numbers where HR could be reached. Revamp the entire upper management.

They claim their motto is "work hard, play hard" but There's nothing fun about working for this company & everything about it is hard. From fighting to get paid correctly to dealing with the balance of trying to be help customers but getting in trouble for doing tech support and not selling to them.

The old manager I had. He was understanding of customers as well as his employees. He had our backs and the interview was very comfortable with him as well as professional. He gave me awesome detail and explained this well. He no longer works there.

The conversation I had with the woman that hired me.

You apply and you get the job, this company needs workers as a lot of them are resigning.

Actually hire for a position that has been interviewed for, they jump that gun a lot and end up axing positions or titles after interviews are done

The interview was okay, however they promised me my commission checks would be 10x more than what I am actually making and more than what everyone else in the store I work with makes. I feel it was misleading and had they been honest in the beginning I would not have taken the position

The customer experience when working with me is always great, customers seem to love me

Making money but even that isn't up to par

I work hard for lesser pay currently than ever in my 6 years with the company. change the commission structure to something more fair

Commission metrics and view on customer service drastically needs to change. No one wants to help the people who purely need customer support and they are often treated terribly. It's purely sales driven. The pay is terrible and a huge reason why so many people quit.