Yum! Brands Competitors | Comparably
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EMPLOYEE
PARTICIPANTS
208
TOTAL
RATINGS
1504
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Yum! Brands Competitors

Yum! Brands competitors include Chipotle, Starbucks, Restaurant Brands International, Chick-fil-A and McDonald's. Yum! Brands ranks 3rd in CEO Score on Comparably vs its competitors. See below how Yum! Brands compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
4th
Diversity Rank
3rd
Product Quality
5th
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
3rd

Yum! Brands Competitors at a Glance

Product Quality Score Comparison

Yum! Brands Ranks 5th in Product Quality Score

162 Customers rate Yum! Brands' Product Quality Score a 3.6/5, which ranks it 5th against its competitors, below McDonald's.

  1. 1st
    Chick-fil-A
    4.3 / 5
  2. 2nd
    Starbucks
    4.1 / 5
  3. 3rd
    Chipotle
    3.8 / 5
  4. 4th
    McDonald's
    3.7 / 5
  5. 5th
    Yum! Brands
    3.6 / 5
  6. 6th
    Restaurant Brands International
    3.3 / 5
Product Quality Score Comparison
RankCompany Score
1Chick-fil-A87
2Starbucks83
3Chipotle76
4McDonald's75
5Yum! Brands73
6Restaurant Brands International66
NPS Comparison

Yum! Brands Ranks 3rd in Net Promoter Score

231 Customers rate Yum! Brands' Net Promoter Score a 24, which ranks it 3rd against its competitors, below Starbucks. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Yum! Brands to a friend?”.

  1. 1st
    Chick-fil-A
    55
  2. 2nd
    Starbucks
    30
  3. 3rd
    Yum! Brands
    24
  4. 4th
    McDonald's
    19
  5. 5th
    Chipotle
    16
  6. 6th
    Restaurant Brands International
    -9
NPS Comparison
RankCompany Score
1Chick-fil-A55
2Starbucks30
3Yum! Brands24
4McDonald's19
5Chipotle16
6Restaurant Brands International-9
Pricing Score Comparison

Yum! Brands Ranks 3rd in Pricing Score

154 Customers rate Yum! Brands' Pricing Score a 3.6/5, which ranks it 3rd against its competitors, below Starbucks.

  1. 1st
    Chick-fil-A
    4.1 / 5
  2. 2nd
    Starbucks
    3.6 / 5
  3. 3rd
    Yum! Brands
    3.6 / 5
  4. 4th
    McDonald's
    3.6 / 5
  5. 5th
    Chipotle
    3.5 / 5
  6. 6th
    Restaurant Brands International
    3.4 / 5
Pricing Score Comparison
RankCompany Score
1Chick-fil-A82
2Starbucks73
3Yum! Brands73
4McDonald's72
5Chipotle70
6Restaurant Brands International69
Customer Service Comparison

Yum! Brands Ranks 3rd in Customer Service

147 Customers rate Yum! Brands' Customer Service a 3.6/5, which ranks it 3rd against its competitors, below Starbucks.

  1. 1st
    Chick-fil-A
    4.3 / 5
  2. 2nd
    Starbucks
    4.1 / 5
  3. 3rd
    Yum! Brands
    3.6 / 5
  4. 4th
    McDonald's
    3.6 / 5
  5. 5th
    Chipotle
    3.6 / 5
  6. 6th
    Restaurant Brands International
    3.4 / 5
Customer Service Comparison
RankCompany Score
1Chick-fil-A87
2Starbucks82
3Yum! Brands73
4McDonald's72
5Chipotle72
6Restaurant Brands International68
Overall Culture Score Comparison

Yum! Brands Ranks 4th in Overall Culture Score

208 Employees rate Yum! Brands' Overall Culture a 67/100, which ranks it 4th against its competitors, below Restaurant Brands International. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Starbucks
    73 / 100
  2. 2nd
    Chipotle
    73 / 100
  3. 3rd
    Restaurant Brands International
    71 / 100
  4. 4th
    Yum! Brands
    67 / 100
  5. 5th
    Chick-fil-A
    64 / 100
  6. 6th
    McDonald's
    62 / 100
Overall Culture Score Comparison
RankCompany Score
1Starbucks73
2Chipotle73
3Restaurant Brands International71
4Yum! Brands67
5Chick-fil-A64
6McDonald's62
eNPS Comparison

Yum! Brands Ranks 3rd in Employee Net Promoter Score

153 Employees rate Yum! Brands' Employee Net Promoter Score a 4, which ranks it 3rd against its competitors, below Starbucks. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Yum! Brands to a friend?”.

  1. 1st
    Chipotle
    15
  2. 2nd
    Starbucks
    5
  3. 3rd
    Yum! Brands
    4
  4. 4th
    Restaurant Brands International
    -9
  5. 5th
    Chick-fil-A
    -21
  6. 6th
    McDonald's
    -25
eNPS Comparison
RankCompany eNPS
1Chipotle15
2Starbucks5
3Yum! Brands4
4Restaurant Brands International-9
5Chick-fil-A-21
6McDonald's-25
Gender Score Comparison

Yum! Brands Ranks 4th in Gender Score

13 Employees rate Yum! Brands' Gender Score a 68/100, which ranks it 4th against its competitors, below Chick-fil-A. The Gender Score tracks how positively women rate their experience at Yum! Brands.

  1. 1st
    Starbucks
    77 / 100
  2. 2nd
    Chipotle
    74 / 100
  3. 3rd
    Chick-fil-A
    71 / 100
  4. 4th
    Yum! Brands
    68 / 100
  5. 5th
    McDonald's
    64 / 100
Gender Score Comparison
RankCompany Score
1Starbucks77
2Chipotle74
3Chick-fil-A71
4Yum! Brands68
5McDonald's64
Diversity Score Comparison

Yum! Brands Ranks 3rd in Diversity Score

18 Employees rate Yum! Brands' Diversity Score a 71/100, which ranks it 3rd against its competitors, below Chipotle. The Diversity Score tracks how positively diverse employees rate their experience at Yum! Brands.

  1. 1st
    Starbucks
    74 / 100
  2. 2nd
    Chipotle
    71 / 100
  3. 3rd
    Yum! Brands
    71 / 100
  4. 4th
    McDonald's
    65 / 100
  5. 5th
    Chick-fil-A
    65 / 100
  6. 6th
    Restaurant Brands International
    64 / 100
Diversity Score Comparison
RankCompany Score
1Starbucks74
2Chipotle71
3Yum! Brands71
4McDonald's65
5Chick-fil-A65
6Restaurant Brands International64
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