21
eNPS Score
Q&A With Zendesk Employees
We believe in a healthy work-life balance. While we work very hard at what we do, we also want you to have room for family, friends, and, of course, yourself. At Zendesk, we keep sane work hours so that we can pursue our passions outside of the office. Zendesk employees are active in our respective neighborhoods, working to amplify the great qualities that already exist in our local communities.
How employees describe working at Zendesk
This has been an amazing experience so far! I love my team, the culture, the work I do on a day to day basis. Really can't complain.
Rewarding and hard. Energetic and monetarily fitting
The majority of my team interviewing was with the manager whose team I was eventually hired into.
Planning, executing, understanding the market and hiring top talent.
Review from Sales Dept
Amazing people! Work life balance!
What it's like to work at Zendesk
- Zendesk employees generally work 8.6 hrs a day
- Employees at Zendesk report the work pace is comfortably fast
- On a typical day, employees at Zendesk have 4+ meetings
- 88% of Zendesk employees look forward to interacting with their team every day
- Zendesk employees most often take unlimited paid vacation and sick days each year
- 78% of Zendesk employees report they are happy with their work life balance
- Zendesk employees typically get valuable feedback on how to improve at work Once a quarter
- 85% of Zendesk employees call their work environment positive
Q&A With Zendesk Employees
IDX: 50 TOT: 79
What's the office layout like at Zendesk?
Cool typical open environment
What is the best part about your compensation package at Zendesk?
Unlimited PTO, great medical, and our ESPP program to name a few!
What does the leadership team at Zendesk need to get better at?
Alignment, goal setting and accountability
Why do you feel undervalued and what would make you feel better about your compensation at Zendesk?
Stock grants are going way down
What do your coworkers need to improve and how could you work together better at Zendesk?
My immediate team is solid
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Do you get to choose between using a Mac and a pc or do I provide my own computer?
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Do you think they will end up going remote for all?
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What's the interview process like at Zendesk?
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What is tuition reimbursement like?
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What is the education reimbursement policy of ZenDesk?
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What is the pay like for Associate Corporate Counsel?
How are the benefits at Zendesk for employees in Engineering?
Zendesk's Engineering team rates their overall benefits an A+ and most of them think the perks are Good. 84% of Zendesk employees in Engineering say they are satisfied with their benefits. The majority of employees in Engineering also get Unlimited of paid vacation, and most of them believe the cash value of their benefits is $1500 - $2500/mo.
How's career growth and advancement at Zendesk?
73% of the same employees also feel like Zendesk is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Zendesk.
How are the managers in the HR department at Zendesk?
Zendesk's HR team rates their manager an A or 79/100 and the majority believe their manager truly cares about them as a person. The hr team (100%) also feels pretty comfortable providing negative feedback directly to their boss.
Curious about what work's like at Zendesk?
Anonymously Ask Zendesk Employees Any Question
Should I work at Zendesk?
47% of Zendesk employees would encourage their friends to become coworkers, whereas 27% are neutral and 26% would not recommend working at Zendesk to their friends.
| 47% | Promoters |
|---|---|
| 27% | Passive |
| 26% | Detractors |
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Recently Asked Questions about working at Zendesk
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- What are the most important soft skills to be successful at Zendesk?
- What do you wish you knew before starting at Zendesk?
- What's the vibe like in the Customer Support dept at Zendesk? How many hours are you working?
- What's the Customer Support team like at Zendesk?
