21
eNPS Score
Q&A With Zendesk Employees
We believe in a healthy work-life balance. While we work very hard at what we do, we also want you to have room for family, friends, and, of course, yourself. At Zendesk, we keep sane work hours so that we can pursue our passions outside of the office. Zendesk employees are active in our respective neighborhoods, working to amplify the great qualities that already exist in our local communities.
How employees describe working at Zendesk
This has been an amazing experience so far! I love my team, the culture, the work I do on a day to day basis. Really can't complain.
Rewarding and hard. Energetic and monetarily fitting
The majority of my team interviewing was with the manager whose team I was eventually hired into.
Planning, executing, understanding the market and hiring top talent.
Review from Sales Dept
Amazing people! Work life balance!
What it's like to work at Zendesk
- Zendesk employees generally work 8.6 hrs a day
- Employees at Zendesk report the work pace is comfortably fast
- On a typical day, employees at Zendesk have 4+ meetings
- 88% of Zendesk employees look forward to interacting with their team every day
- Zendesk employees most often take unlimited paid vacation and sick days each year
- 78% of Zendesk employees report they are happy with their work life balance
- Zendesk employees typically get valuable feedback on how to improve at work Once a quarter
- 85% of Zendesk employees call their work environment positive
Q&A With Zendesk Employees
IDX: 75 TOT: 79
How are the managers in the Product department at Zendesk?
Zendesk's Product team rates their manager an A+ or 85/100 and the majority believe their manager truly cares about them as a person. The product team (100%) also feels pretty comfortable providing negative feedback directly to their boss.
How are the managers in the Engineering department at Zendesk?
Zendesk's Engineering team rates their manager a B+ or 74/100 and the majority believe their manager truly cares about them as a person. The engineering team (88%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at Zendesk?
Zendesk employees rates their pay and overall compensation an A- or 76/100. 73% of employees believe they are paid fairly and 81% of employees get raises every year.
How are the benefits at Zendesk for employees in Product?
Zendesk's Product team rates their overall benefits an A+ and most of them think the perks are Good. 100% of Zendesk employees in Product say they are satisfied with their benefits.
Curious about what work's like at Zendesk?
Anonymously Ask Zendesk Employees Any Question
Should I work at Zendesk?
47% of Zendesk employees would encourage their friends to become coworkers, whereas 27% are neutral and 26% would not recommend working at Zendesk to their friends.
| 47% | Promoters |
|---|---|
| 27% | Passive |
| 26% | Detractors |
Working at Zendesk's competitors
Recently Asked Questions about working at Zendesk
- How hard is it to get promoted at Zendesk?
- What are the most important soft skills to be successful at Zendesk?
- What do you wish you knew before starting at Zendesk?
- What's the vibe like in the Customer Support dept at Zendesk? How many hours are you working?
- What's the Customer Support team like at Zendesk?
