Comparably Awards

Zoom Video Communications Claimed Company

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like team chat, phone, meetings, omnichannel cloud contact center, smart recordings, whiteboard, and more, in one offering. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more info at zoom.com. read more

EMPLOYEE PARTICIPANTS: 177

TOTAL RATINGS: 2231

CEO: Eric Yuan

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Eric Yuan Zoom Video Communications CEO Rating

Zoom Video Communications' CEO, Eric Yuan, has 157 employee ratings and a score of 81/100, placing them in the Top 5% of similar size companies on Comparably with 5,001-10,000 Employees and Top 10% of other companies in San Francisco. When breaking the CEO score down by factors such as department, gender, and ethnicity, we see that males at Zoom Video Communications rate Eric Yuan higher than females, giving the CEO a score of 94/100.

Last updated months ago.

Where This Score Ranks Zoom Video Communications' CEO Rating

TOP
5%
In the Top 5% of 1808 Similar Sized Companies on Comparably
TOP
10%
In the Top 10% of 932 Nearby Companies in San Francisco
3rd
3rd place versus 5 competitors rated on Comparably

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A+81 / 100

Jan

Zoom Video Communications CEO Eric Yuan Bio

Prior to founding Zoom, Eric was corporate vice president of engineering at Cisco, where he was responsible for Cisco's collaboration software development. Eric was one of the founding engineers and vice president of engineering at Webex. Between 1997 and 2011, he grew his team from 10 engineers to more than 800 worldwide, and contributed to revenue growth from $0 to more than $800M.

In 2017, Eric was added to the Business Insider list of the 52 Most Powerful People in Enterprise Tech. In 2018, he was named the #1 CEO of a large US company by Glassdoor and EY Entrepreneur of the Year in Northern California (software category). Eric is a named inventor on 11 issued and 20 pending patents in real time collaboration.

Eric earned a certification from the Stanford University Executive Program.

Who Ranks Zoom Video Communications' CEO Rating the Highest?

Department - Customer Support 100/100

Experience - Entry Level 100/100

Ethnicity - Hispanic or Latino 96/100

Who Ranks Zoom Video Communications' CEO Rating the Lowest?

Department - Engineering 84/100

Department - Product 86/100

Tenure - 2 to 5 Years 87/100

Zoom Video Communications CEO Eric Yuan At a Glance

The CEO score provides an understanding of how employees feel about the CEO’s leadership style and effectiveness at Zoom Video Communications.

Based on 157 ratings, Eric Yuan ranks right below RingCentral's CEO, Vladimir Shmunis.

Zoom Video Communications' CEO is highly regarded by the Customer Support department, employees with Entry Level experience, and Hispanic or Latino employees. However, the Engineering department, the Product department, and employees who have been at the company 2 to 5 Years have a less favorable view of the CEO and believe there is room for improvement. Overall, the CEO score has remained stable over the last 90 days.